Led cross-functional teams, including engineers, designers, and data analysts, to develop and scale app features, boosting app engagement by 30% and user retention by 25% in the first 6 months.Developed a five year financial plan for shimmer, driving strategic growth initiatives and optimizing revenue projections. Spearheaded vendor relationships and contract negotiations, acquiring 50 new parking locations and achieving a 10% cost reduction, while mitigating risks and reducing downtime by 40%.

• .Conducted comprehensive market research and competitive analysis across African and Asian legal sectors, evaluating market size,trends, and regulatory barriers.• Assessed regional legal frameworks and business environments to identify market entry points, advising on optimal go-to-market strategies and risk mitigation approaches.• Developed tailored market entry frameworks, including strategic recommendations for partnerships, alliances, and local operational models to drive sustainable expansion.• Analyzed industry trends, client needs, and demand drivers to inform the firm's long-term international growth strategy and enhance market positioning.

• Managed daily business operations and implemented efficiency improvements, enhancing productivity by 30% and reducing logistics costs by 20% through strategic contract negotiations with transport dealers. Drove customer establishing strong partnerships with international vendors to engagement initiatives to achieve satisfaction and retention goals, while identifying new business opportunities and developing go-to-market strategies that significantly contributed to revenue growth.

• Leveraged advanced Excel analytical tools to create comprehensive reports and dashboards, facilitating data-driven decision-making that enhanced trade operations and performance metrics by 30%.• Oversaw the trade budget for the bank and its subsidiaries, ensuring alignment with strategic objectives in trade transactions.• Enhanced customer engagement through timely phone and email communication regarding trade transactions, achieving a 95% response rate and reducing inquiry resolution time by 20%.• Implemented rigorous transaction monitoring to mitigate risks of failed trades, leading to a 15% reduction in incidents.• Provided advisory services in Structured Trade Finance to facilitate complex financing solutions for clients.• Managed Correspondence Banking relationships, fostering collaboration with international partners.• Ensured effective customer engagement through timely communication regarding trade transactions.• Monitored transactions closely to prevent failed trades and enhance overall customer experience.• Collaborated with stakeholders to ensure trade initiatives aligned with business goals.• Developed user stories and acceptance criteria for product backlog to guide product development.Conducted regular stakeholder meetings to review product performance and identify areas needing attention

• Supervised the monitoring and reporting of unpaid accounts, providing regular updates to senior management, and ensuring timely follow-up on outstanding trade payments.• Led communication efforts with clients through phone, email, and in-person meetings to resolve payment issues. Negotiated terms and explained financing options to facilitate prompt bill settlement.• Oversaw the preparation of Pre-Arrival Assessment Reports for port clearance, coordinated swift message processing for bill exchange acceptance, and ensured compliance with Central Bank of Nigeria (CBN) regulations for remittance extensions.•Provided weekly reports to management to assist in improved planning and evaluation of trade finance and product offerings ( Letters of credit, bills for collection and Forms M)Created and executed a customer segmentation strategy resulting in a noteworthy10% enhancement in customer satisfaction and a commendable 5% revenue growth.

Diamond bank Training Program for New Recruits