Orkeed Ihab Email & Phone Number

Cairo, Cairo Governorate, Eg

Cairo, Egypt

-Employed by Edrak, a parent company of two businesses: Kimet and KidZania. I have demonstrated my skills and abilities as an effective worker, and both managers from the businesses appreciate my contributions. As a result, I have the flexibility to work in either Kimet or KidZania, depending on thecompany’s demand.-I excelled in my duties and established positive relationships with colleagues. My exceptionalperformance and ability to lead resulted in my appointment as delegated manager for several hightraffic shifts, earning the respect and appreciation of the managers at both companies.-Consistently reported maintenance needs on a daily basis, resulting in a 60% decrease in equipment downtime, and a 25% improvement in productivity .-Adhered to KidZania & Kimet policies and procedures, leading to fewer errors and enhanced customerservice.-Analyzed customer complaints and offered solutions to minimize recurring issues, leading to a 95% decrease in repeat complaints and an improvement in overall customer satisfaction.-Established a safe and healthy daily routine for children's development, resulting in a 15% increase in positive feedback from parents and a 95% decrease in accidents or injuries.

Cairo, Egypt

-Planned and delivered engaging and interactive lessons to teach English language skills tokindergarten students of various levels and backgrounds.-Created and implemented a variety of assessments and feedback methods to monitor and evaluatestudents’ progress and learning outcomes.-Collaborated with other teachers and staff to design and coordinate curriculum, activities, and eventsthat promote students’ social, emotional, and cognitive development.-Established and maintained positive and respectful relationships with students, parents, andcolleagues, and communicated effectively with them on a regular basis.-Utilized various teaching resources and technologies to enhance students’ interest and motivation inlearning English.