-Elicit requirements appropriately using a number of discovery tools such as job shadows, interviews, surveys, workshops and data analysis-Problem definition and prioritisation of problems-Act as central liaison to client and team, bridging the gap between technical and non-technical stakeholders-Confirm business value and ensure alignment with business and technology roadmaps and project stakeholders-Map process, system and information flows i.e. value stream… Show more -Elicit requirements appropriately using a number of discovery tools such as job shadows, interviews, surveys, workshops and data analysis-Problem definition and prioritisation of problems-Act as central liaison to client and team, bridging the gap between technical and non-technical stakeholders-Confirm business value and ensure alignment with business and technology roadmaps and project stakeholders-Map process, system and information flows i.e. value stream mapping-Identify and document key scenarios for improvement-Create appropriate documentation; Mockups, Logical Designs, Release notes, Job Aids, Use Cases and Personas-Mockup, develop and improve User/Client Experience -Adept at communication; facilitating working sessions, hosting demos, defining and managing scope, planning, backlog grooming and user story refinement-Functional and user testing, defining measurable user acceptance criteria-Operational Readiness and Training-Stakeholder and Client Management, Expectation Management Show less

• Derivative Trade Life-cycle Management - manually processing and monitoring OTC derivative products and analysing the associated risk with a high level of attention to detail. • Responsible for daily pricing of derivative products and daily yield curve updates (crucial to daily functioning) to strict time deadlines in a pressurized environment. • Ensured timely instructions of OTC product cashflows to the market.• Took charge of quarterly assignments such as CDS rolls and monthly… Show more • Derivative Trade Life-cycle Management - manually processing and monitoring OTC derivative products and analysing the associated risk with a high level of attention to detail. • Responsible for daily pricing of derivative products and daily yield curve updates (crucial to daily functioning) to strict time deadlines in a pressurized environment. • Ensured timely instructions of OTC product cashflows to the market.• Took charge of quarterly assignments such as CDS rolls and monthly assignments such as TRS resets requiring strong organisational skills under time pressure. • Worked closely with collateral and valuation teams, monitoring exposure and flagging risk appropriately on a timely basis.• Quantitative analysis of derivatives management data including shock and scenario analysis used internally at the Monthly Credit Committee.• Produced and accurately submitted all derivative data required externally for various Pooled and Segregate LDI Clients.• Provided financial data to all stakeholders and maintained excellent working relationships through effective communication with Fund Managers, Client Directors, Client Communications, Client Services, Performance Analytics and External Auditors. • Liaised closely with Fund Manager and Client Directors to define any additional needs and improvements in the procedures for Derivatives reporting. • Prepared and ensured successful on boarding of new clients.• Resolution Management across the trade life-cycle. • Assisted in structured reviews of the team, processes and performance. Show less

• Business Analyst for new client implementations of Back Office System, Eclipse, conducting a detailed Gap Analysis to determine the business and system requirements of the client. Ensured understanding of their trading, middle and back office systems and trade life cycle and understanding the product: CFDs, spread bets, futures and options. • Analysed gathered requirements and created functional specifications.• Communicated requirements to the key stakeholders, developers, QA and… Show more • Business Analyst for new client implementations of Back Office System, Eclipse, conducting a detailed Gap Analysis to determine the business and system requirements of the client. Ensured understanding of their trading, middle and back office systems and trade life cycle and understanding the product: CFDs, spread bets, futures and options. • Analysed gathered requirements and created functional specifications.• Communicated requirements to the key stakeholders, developers, QA and production support• Arranged test plans for new developments to ensure the smooth changeover in the clients system. Thorough testing of all changes• Created user documentation such as user guides, quick reference guides and release notes• Provided a Customer Manager role for general day-to-day support and for urgent and time critical issues. Show less

Structured Equity Products-Junior Sales Assistant Aug 07 - July 08 BEAR, STEARNS INTERNATIONAL, London DTCC Credit Derivatives Documentation Specialist Oct 06 - Aug 07 Derivatives Documentation - Follow up Specialist Oct 05 - Sep 06BEAR, STEARNS BANK PLC, Dublin