Orla Knock Email & Phone Number

- Assisting the Merchandiser in seasonal planning and providing forecasts to the buying team, managing stock and critical path- Updating accurate pricing and product information, including timely updates to promotions, out of stock and discontinued items- Managing product launches across both company websites- Providing sales and stock plans, forecasts and figures for new ranges- Daily use of eCommerce platforms such as Blubolt and Shopify- Identifying commercial opportunities within the business- Generating and analysing daily, weekly and monthly reports- Responding to requests across the business for trading updates and ad hoc reporting- Assist with training new team members- Visual merchandising for both Isabella Oliver and Baukjen websites- Raising POs

London, United Kingdom

- Managing the eStylist service for both Baukjen and Isabella Oliver- Carrying out one to one personal styling appointments through video - Managing the Live Chat function for Baukjen and Isabella OIiver- Generating weekly and monthly sales reports for the eStylist service- Using computer software - ICE and Vee24- Answering all customer queries through email and live chat

London Area, United Kingdom

- Responding to customer enquiries via email and telephone- Offering exceptional customer service - Creating and analysing customer order reports- Organising deliveries via courier services- Operated computerised POS system- Liaising with colleagues in other areas of business- Providing information regarding products/services and other related enquiries

Vancouver, Canada Area

• Analysis of the business through trade reports• Strategized how to lift sales • Focused on commerciality of the business• Merchandised product alongside the Visuals team• Trained and developed staff with product knowledge• Took responsibility of a block department and a trend in store• Organized stockroom and assisted in loss prevention• Operated computerized POS system

Vancouver, Canada Area

- Provided exceptional customer service- Inputted stock into computer system- Supervised staff in absence of management- Worked well in the team- Implemented merchandising standards in store

London, United Kingdom

Hertfordshire

As an intern at an online luxury retailer it has given me an insight into the different departments, such as buying, marketing, e-commerce and the fashion studio. I took great interest in the marketing sector and learnt the importance of brand image and product promotion. Whilst at Figleaves I also spent time covering the main reception, where I showed my ability to learn quickly and carry out admin tasks.Duties included:• Assisting in the studio• Producing mood boards• Planning photo shoots• Covering the reception• Organising the stock cupboard• Writing product descriptions• Researching press coverage• Examining the online competitors• Arranging travel• Arranging meeting rooms

London, United Kingdom

My internship at You taught me a lot about the day to day running of a magazine. I learnt that organisation and attention to detail are all important in the creating of an award winning supplement. These are qualities that I have a firm grasp of and will continue to use in the future. Duties included:• Carrying out returns• Calling in samples for photoshoots• Helping assist the stylists on photoshoots• Preparing and setting up samples for still shots• Checking prices and stockist details are correct • Answering incoming calls to the fashion desk• Sorting and distributing post• Organising the fashion cupboard• General administration duties for the fashion desk• Dealing with couriers • Researching trends and photographers for shoots• Sourcing images

London, United Kingdom

Taking on the role as fashion assistant to the Fashion Editor, I was able to gather a strong understanding of what is required of a stylist first hand. It gave me the chance to throw myself straight into the fast paced environment and help to contribute to the main fashion pages of S Magazine. A highlight whilst at S was being asked to help style models for a beauty shoot. This allowed me to take on the role of stylist and independently make decisions regarding the fashion worn. Duties included:• Returning samples• Assisting Fashion Editor on photoshoots• Calling in samples• Requiring prices and stockist details• Styling for a beauty shoot• Writing up credits • Researching trends for upcoming shoots