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Orla Fitzpatrick Email & Phone Number
Business Advisor and Executive Coach
at
Orla Fitzpatrick Consulting
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✓ Verified May 2026
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Profile completeness 86%
Current company
Role
Business Advisor and Executive Coach
Location
Ireland, Ireland, Ireland
Who is Orla Fitzpatrick? Overview
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Quick answer
Orla Fitzpatrick is listed as Business Advisor and Executive Coach at Orla Fitzpatrick Consulting, based in Ireland, Ireland, Ireland. AeroLeads shows a matched LinkedIn profile for Orla Fitzpatrick.
Orla Fitzpatrick previously worked as Head of Global Business Performance including Customer Insights and Analysis, Operational Reporting at Paypal and Independent Business Consultant specialising in Customer Experience and Data Analytics Consulting at Cxm Consultants. Orla Fitzpatrick holds Mba, International Executive Mba from University College Dublin.
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Orla Fitzpatrick Consulting
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Profile bio
About Orla Fitzpatrick
Track record at PayPal and in the consulting arena in driving operational excellence and developing customer-centric strategies. Provided actionable insights that have significantly enhanced operational performance and customer experience across diverse markets. Supported the handling of 60 million live customer contacts annually, ensuring seamless service delivery.My consulting experience has been pivotal in bridging strategy development and execution, fostering revenue growth through strategic customer experience initiatives. With expertise in analytics and a passion for mentoring, my career embodies a commitment to operational transformation that marries customer satisfaction with profitability. This balance has been the cornerstone of my professional ethos, empowering teams to exceed customer expectations while achieving business goals.
Current workplace
Orla Fitzpatrick's current company
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5 roles
Orla Fitzpatrick work experience
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Head Of Global Business Performance Including Customer Insights And Analysis, Operational Reporting
I managed a global team of Business Analysts supporting Global Customer Services providing reports, analysis and insights, identifying opportunities to improve operational performance and customer experience across multiple global markets, channels, in-house and partner sites handling 60 million live customer contacts annually.
Sep 2018 - Apr 2024
Independent Business Consultant Specialising In Customer Experience And Data Analytics Consulting
Cxm Consultants
CXM Consultants was a professional services firm focused on developing and implementing strategic customer-centric solutions in omni-channel environments. Our unique blend of expertise enabled us to bridge the gap between strategy development and execution, ensuring that the customer experience delivered on the ‘brand promise’ across all channels whilst.
Aug 2012 - Oct 2018
Partner, Products And Data Services Division
Led the firms Products and Services division which provided advanced customer analytics solutions to blue chip clients in the financial services, telecoms and aviation sectorsProgramme managed several operational transformation projects, reconfiguring organisations to improve customer service whilst reducing costs.
May 2006 - Jul 2012
Director Of Support Services For Global Contact Centre Operation
Managed the Compliance, Quality Assurance and Training division of ICT Europe, supporting the operation providing inbound and outbound contact centre services to multiple clients, specialising in financial services and technology. Managed programmes of work for clients such as Sony, Microsoft, Lloyds TSB, MBNA, Egg, Stonebridge, RBS. Successfully managed.
Jan 1999 - Apr 2006
4 education records
Orla Fitzpatrick education
Mba, International Executive Mba
University College Dublin
Advanced Diploma, Executive And Team Coaching
Kingstown College
Bachelor Of Arts (Ba), Economics And Politics
University College Dubliln
Masters Of Science, Positive Health Coaching
Royal College Of Surgeons In Ireland (Rcsi)
FAQ
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What company does Orla Fitzpatrick work for?
Orla Fitzpatrick works for Orla Fitzpatrick Consulting.
What is Orla Fitzpatrick's role at Orla Fitzpatrick Consulting?
Orla Fitzpatrick is listed as Business Advisor and Executive Coach at Orla Fitzpatrick Consulting.
Where is Orla Fitzpatrick based?
Orla Fitzpatrick is based in Ireland, Ireland, Ireland while working with Orla Fitzpatrick Consulting.
What companies has Orla Fitzpatrick worked for?
Orla Fitzpatrick has worked for Orla Fitzpatrick Consulting, Paypal, Cxm Consultants, Fti Consulting, and Sykes.
How can I contact Orla Fitzpatrick?
You can use AeroLeads to view verified contact signals for Orla Fitzpatrick at Orla Fitzpatrick Consulting, including work email, phone, and LinkedIn data when available.
What schools did Orla Fitzpatrick attend?
Orla Fitzpatrick holds Mba, International Executive Mba from University College Dublin.
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