Orla Savery Email & Phone Number

Greater New Orleans Area

• Responsible for following all procedures set forth by the SLVHCS Federal Police provincial regulations, including understanding and respecting the proper chain of command• Responsibilities included all aspects of security operations, such as monitoring all vehicles and people entering or exiting parking garage, while checking for decals• Providing access to VA employees, residents and vendors ID badges to ensure proper access is granted• Assist ID card holders with access control related issues • Assisted in answering phone calls and other basic simple tasks provided to be completed• Answer six-line phone system and direct calls as require• Read and route incoming mail and process outgoing mail• Conducted foot patrols of the parking garage and all other parking areas• Experience with friendly interaction and communication with customers, staff supervisory and management• Surveyed lot and kept count of the vehicles on a constant basis for parking space availability• Follow lawful directions from supervisors• Know and understand the federal, state and local requirements which govern the company's business• Understand and follow work rules and procedures• Greet clients and vendors upon arrival and direct them to appropriate offices

Kenner, Louisiana

• Painted interior and exterior surfaces of home, removed old paint, primed surfaces, and selected colors• Choosing materials for the job as well as cleaning up job site, mowed property lawn• Apply paint to surfaces including canvas, walls, floors, doors, and cabinets• Mix, match, and apply paint, varnish, enamel, and other finishes• Scrape, sandpaper, prime, or seal surfaces prior to painting• Purchase quality brushes• Apply several coats according to paint directions• Tape off areas when needed• Apply touchups or second coats• Follow planned landscaping designs to determine where to lay sod, sow grass, or plant flowers and foliage• Gather and remove litter• Provide personal assistance to disabled person• Preparing meals as well as light housework, driving disabled person to doctor’s appointments treatments, and surgeries• Preparing meals daily for disabled person• Basic food preparation - Grocery shopping in addition to food preparation• Assure that medications are taken at the correct time as directed by the doctor

Greater New Orleans Area

• Researched and processed of BP oil spill claims in accordance to the processing guidelines• Responsible for QA Release/Payment claims• Worked with managers on claims quality review and reporting as well as project managers in coordination for major projects• Coached processors to achieve desired quality and productivity ratings• Provided training and orientation to new employees• Prepared correspondence for claimants and clients for additional missing information in their files.• Contacted and followed up with claimants, attorneys and clients for additional questions and documents to close out their case• Assisted co-workers with resolutions to issues and troubleshooting• Assisted co-workers on my team as well as co-workers from other teams when they required help with a customer for Spanish translation• Moved to other claim queues if help was needed to improve the team’s productivity rate• Audited and monitored the quality control of the offender data base• Provided quality assurance review of over 1000 payment claims with accuracy and diligence• Drafted correspondence to and from claimants regarding their claim• Research, interpret and apply appropriate statutes, regulations, and precedent decisions to make adjudicative decisions• Take responsibility of payment claims in compliance with rules• Respond to inquiries and resolve pertaining to specific claim issues• Maintain working relationships with departments processing claims• Assist staff in processing complicated claims• Bring to notice special policy matters to the attention of the management• Assisting individuals applying for claims benefits that included analyzing documents for authenticity Researching and analyzing information related to claims benefits Interpreting and applying Garden City Group laws, policies and procedures

Honolulu, Hawaii

• Providing to management independent decision-making skills and showing initiative to resolve i issues• Effectively communicate with offenders by explaining in detailed their duties and responsibilities• Communicated with agencies outside of the State for offender relocation information, new registrants as well as assisted law enforcement with information on offender delinquency• Review, research, and assess current NCIC certifications for all authorized users in the sex offender registry database for all agencies• Retrieved court documents for the purpose of analyzing and classification of sex offenders• Served as key witness in court for Attorney General Counselors in sex offender trials• Interviews individual clients and supports to determine and identify problems or needs for services• Prepares a variety of reports for the court and/or Department of Attorney General • Works closely with the criminal justice system to develop and implement model programming for clients who have committed criminal offenses• Identifies and initiates collaborative partnerships with criminal justice partners and other community-based cohorts• Collaborates with a broad range of justice, mental health, law enforcement and social services systems partners• Recommends improvements to department practices, policies and procedures• Assesses the appropriateness of providing supervision for clients from other jurisdictions who are requesting to reside in the State of Hawaii• Attends training/conferences to continual gain knowledge around case management best practices• Serves as liaison with other community agencies and counties• Use electronic systems to provide verification of any number of established data points to make adjudicative decisions, determine appropriate level of adjudicative review, and update databases with appropriate information and decisions

Honolulu, Hawaii

• Protected the security of medical records to ensure that confidentiality is maintained• Reviewed records for completeness, accuracy, and compliance with regulations • Retrieved patient medical records for physicians, technicians, or other medical personnel• Processed patient admission or discharge documents• Entered data, such as demographic characteristics, history and extent of disease, diagnostic procedures, or treatment into computer• Released information to persons or agencies according to regulations• Planned, developed, maintained, or operated a variety of health record indexes or storage and retrieval systems to collect, classify, store, or analyze information• Compiled and maintained patients' medical records to document condition and treatment and to provide data for research or cost control and care improvement efforts• Maintains master patient index by completing assigned portion of daily audit trail; corrects and communicates problems according to established procedures• Initiates the medical record by creating and processing the patient care record folder• Maintains record availability by processing charts into the department; using chart mark-off procedures; facilitating chart location activities• Retrieves medical records by following chart-out procedures; documenting reasons charts cannot be retrieved for statistical and follow-up purposes• Delivers charts to assigned areas of the hospital by following established routing procedures• Keeps health care providers informed by communicating availability or unavailability of the record• Maintains quality results by following hospital standards• Maintains continuity of work operations by documenting and communicating actions, irregularities, and continuing needs.• Maintains patient confidence by keeping patient records information confidential

Honolulu, Hawaii

• Assisted in the receipt, post run maintenance and preparation for shipment of MK46 torpedoes for the Foreign Military Sales exercise with the Japanese Self Defense Force• Responsible for the disassembly, assembly, test and repair of the MK 46 MOD 5 Torpedo Forebody Section.• Key player in the un-canning, flushing and canning of MK 46 Exercise torpedoes for the Japanese Military Self Defense Force, Australian Navy and Canadian Navy during RIM of the Pacific (RIMPAC)• Assisted REXTORP (Recoverable Exercise Torpedo) personnel with preparations for a highly successful Explosive safety Inspection and naval occupational safety and health inspection, resulting in overall scores of outstanding with zero discrepancies• Demonstrated and documented in-depth knowledge of mechanical and pneumatic systems and experience troubleshooting and overhauling mechanical and pneumatic systems REXTORP's and MK-46, 54 EXTORP's and associated equipment in accordance with NAVAIR/NAVSEA guidelines• Conduct security checks and aid Federal law enforcement agencies in identifying individuals who are ineligible for base access benefits due to national security, public safety, or other legal grounds• Detect/deter and defeat terrorism• Protect life, property and the life of individuals• Enforce Department of Defense and Navy rules and regulations