Orlando Arnulfo Muñer Cazares Email & Phone Number

Arizona, United States

Tempe, Az

Subject Matter Expert and lead engineer for Linux/Unix monitoring across the enterprise.Responsible for the design, development, deployment, configuration and management of the Pandora monitoring environment, consisting of 8 clusters monitoring 16000+ servers in all environments. Administration of our application servers (Linux) and Database (MySQL) and keep them healthy.Develop strategies for the continued monitoring. Responsible for design and rollout of standard baseline monitoring requirements used on all Linux/Unix servers.Collaborate with platform engineering teams (Unix, Windows, Oracle, MQ, SQL) to design and implement complete monitoring packages to provide visibility and reduce noise while improving mean time to resolution.As a main point of contact with vendors, ensure that software providers are aware of bugs, issues and feature requirements from the organization, and with continued communication and collaboration make sure all requirements are fulfilled and strategy and goals aligned.Designed and implemented multiple custom made dashboards and other visualization tools to provide visibility into VPN environment, individual server health, event based data and many other unique cases.Setup of network infrastructure monitoring via SNMP polling.Develop scripts to automate monitoring as well as to automate weekly / monthly reports.Built fully interactive workbooks and dashboards in Azure using KQL queries and Azure available tools.

Phoenix, Arizona Area

Subject Matter Expert and lead engineer in JRE/JDK and some other desktop tools such Adobe Flash and XMLSpy.Analysis, reporting and installation in order to complete a JRE remediation project which includes 23000+ workstations and consists of certifying 200+ applications to utilize Java Family, which is a way to install many versions of Java and use a set of rules, allowing users to run multiple versions of Java.Constantly working with application teams to resolve Java problems and keep their applications up and running.Responsible for management of Java Family, including lifecycle to ensure the latest version is available and implemented for specific use cases.Create and manage the Java Ruleset to ensure the proper version of Java is used based on application requirements.Act as a point of escalation for the support team.

Chicago Y Alrededores, Estados Unidos

ITIL Analysis: Incidents, service requests and change requests analysis and resolution (ServiceNow)Provide second level support to 200+ applications build on 100+ Weblogic domains.Maintain the health of the Weblogic servers.Root cause analysis.Deployment of applications through the different environments (System, UAT and Production).Start / Stop / Recycle Weblogic servers.MQ (MQ6, MQ7 and MQ7.5) administration.Administrator of monitoring tools such APM and SiteScope.SAP Business Objects XIR2 and XIR4 administration.

Hermosillo Y Alrededores, México

Inventory of computer equipment and office supplies. Review and bills payment. Input and output cards, checks, cash and tokens. Supervision of staff. Promotion of banking products (accounts, loans, credit cards, insurance) Review of policies, balances and reports. Using SAP to perform bank management. Customer service, call center staff. Maintain the overall functioning of the branch. Attention to suppliers.

Hermosillo Y Alrededores, México

Supporting internal applications from Social Security.Maintenance of computer equipment and printers.Training of internal tools to employees.Implementation of new processes to reduce time and effort.Process auditing standards.Review of accounting and administrative documents (Statements, Balance, Balance Sheet, Payroll, Employee Contracts, Payments, Invoices, Policies)Handling SUA.