Database ManagementManage database; meticulously maintain data integrity. Evaluate and analyze data to minimize any duplicate records, account clean up, and ensure accurate maintenance of donor and volunteer information.Assist with donor segmentation reports, set up and run email campaigns, data analysis, surveys, mass postal and emailing campaigns, event invitations as well as printing and marketing requirements related to all campaigns.Event CoordinationWork with the Director of Development and Communications to plan and execute all agency-wide events (Chefs of Compassion, Seeds of Compassion, Volunteer Appreciation Event, Legacy Events, Open Houses, etc), friend raisers, fundraisers, and community awareness events. Provide coordination for event logistics, facilities, vendors, decor, A/V, and marketing collateral. Maintain guest lists, gathered and prepared registration materials, ensured timeline and budget, and other duties as assigned for events.StewardshipAssist with a variety of general administrative tasks including preparations of donation acknowledgment letters, thank you letters, donor stewarding, media/donor kits, invitations, newsletters, annual reports, sign boards, and other correspondence.Created communications structure with programs to share client stories to use in donor communications resulting in mission-centered acknowledgment that increased donor engagement.ReportingSupport the Board and leadership staff with donor data reports during “Thankathons”, “Phonathons” and other events.Build and run queries and reports.Meticulously maintain and manage Excel data sheets/ data systems for tracking and reporting.Track online giving, employee-matched giving, and communications to external entities as necessary.Website and Social MediaOnline marketing, branding, and outreach related to agency activities.

Served as Competitions and Special Events Coordinator. Managed operational aspects for multiple branches. Developed and implemented standard operating procedures and policies for customers and staff. Successfully coordinated annual math competitions for Math Kangaroo, AMC 8/10/12 Mathematics Association of America, RSM International Math Contest and Johns Hopkins University Center for Talented Youth (JHU CTY) SAT 1 Practice Nights. Scaled event logistics and coordination for events up to 1,500 participants across multiple campuses simultaneously, culminating in the year end Award Ceremony. Authored comprehensive manuals that were instrumental in JHU CTY recognizing RSM as the global leader in mathematics (position 1 and 2 out of top ten schools since 2016).Managed real-time database of competition results, appended individual student data records, and analyzed statistics.Ensured pre-notification and publicity of event, registration, logistics and post-award recognition notifications. Managed day-to-day operational aspects for regional branch locations. Wrote proposals for classroom leasing to ensure mutual beneficial outcomes. Developed training protocols for new employees to provide exceptional customer service. Standardized regional customer service response and office procedures. Polished vendor relationships, including the coordination of sublease locations, permits, business licenses, rental/contract agreements, inventory management, and the optimization of utilities and communications. Supported the Regional Principal and each new Campus Director in their respective branch expansion efforts. This included operational and facilities management, staff development and improving administrative infrastructure. Collaborated with public and private schools on credit transfer agreements. Advocated for student success by individually generating student transcripts and recommendation letters.

Served as Executive Administrative Assistant to the Principal of San Jose and Sunnyvale locations.Oversaw the training and development of employees, as well as school policies. Assisted Lead Accountant with customer payment processing and collections.Coordinated competitions and special events. Registered, administered and planned local, national and international mathematics competitions across multiple branches. Served as Event Coordinator for the annual awards ceremony celebrating student's achievements in mathematics.

Served as Assistant to U.S. Trademark and Patent Attorneys with respect to intellectual property matters. Cultivated client relations and retention. Maintained calendar and scheduling for attorneys, expedited case workload.Prepared and filed plant, design, provisional, and utility documents with the United States Patent and Trademark Office (USPTO).Strong experience with IP filing process through USPTO and docketing through Foundation IP. Experience with IP-related contracts, including licenses, assignments, co-existence agreements, settlement agreements. Familiarity with intellectual property disputes/enforcement (focus: trademarks), including C&D, TTAB rules/procedures, domain and social media take down notices (including UDRP proceedings and research into ownership, ISP, and internet archives).

Provided executive support to all levels of management including the Startup CEO.Served as Publicity and Media Relations Specialist in the area of public relations, blogging, and social media communications. Worked on campaigns across Facebook, Twitter, and WordPress. Provided customer service and support for Trademarks division. Recruited and trained customer service personnel.

Personal Assistant for Sven Thesen, Director of Business Development at Better Place, Inc.

Summer of 2009 - Counselor; saw general welfare of campers and organized activities.Summer of 2008 - Counselor in Training, Taught SAT preparatory; aided Counselors with scheduling and childcare.

Operating register, advising customers of products, inventory, maintaining wellbeing of in-store animals.

Helped set up for religious holiday celebrations, aided in childcare.

Office and Clerical Managing.

Maintained welfare of animal (mainly cat and dog) veterinary patients.

Kennel Care and Office Assisting.