Mikhail Orlov Email & Phone Number

Санкт-Петербург, Россия

Санкт-Петербург, Россия

Responsibilities: People Management (15+ subordinates): hiring, motivation, development IT strategy development Budget creation and fulfillment (P&L, Cash Flow), costs optimization (TCO) Project Management (NPV, ROI) Negotiating and managing contracts with partner vendors. IT department development in separate IT-company Results: Department developed with ITIL recommendations KGI/KPI for processes developed Service Desk created Employees IT-Vision statement have changed Service Catalog created SLA's Established Costing of Services calculated and pricing of services developed. Software aggregate costs reduced 1C:ERP software projects fulfilled Capacity consolidation fulfilled (Virtualization, SAN) Infrastructure migration to Windows Server 2012R2+Exchange Server 2013 fulfilled Migration from analog telephony (NEAX7000) to IP (Asterisk) fulfilled VPN access from OpenVPN to pass-through authentication fulfilled Availability of services was increased due to redundant channel and network equipment standardization (Cisco) Department became a separate IT-company and my role has changed to - a Chief Executive Officer Company have joined bid process External customers have lended Statuses gained: 1С Franchise 1C Projects fulfilled for external customers Statuses gained: Microsoft Cloud Accelerate, Microsoft SPLA Partner Cloud technologies implemented: Office365, Windows Azure, Windows Intune

Санкт-Петербург, Россия

Responsibilities: People Management (30+ subordinates): hiring, motivation, development IT strategy development Budget creation and fulfillment (P&L, Cash Flow), costs optimization (TCO) Project Management (NPV, ROI) Negotiating and managing contracts with partner vendors. Results: Department development with ITIL recommendations Increased maturity of IT: creating and developing IT system from zero point to measurable processes Developed and implemented business continuity plans for emergency cases with usage of terminal services, virtualization, encryption and unauthorized access protection Company resources consolidated (12 locations) for easy scaling Developed and implemented security policy according to ISO27001 standard. Service Desk created, number of staff optimized Operation processes implemented: Incident Management, Problem Management, Configuration and Change Management. ITSM software implemented: Itilium, HP Open View Service Desk, Omninet Omnitracker Implemented hardware and software standards Step-by-step modernization of hardware and software with minimal downtime according to TOC. Infrastructure costs optimized (~40%) due to suppliers optimization и IP telephony Fulfilled projects: Electronic payment in vehicles - revenue in this area increased by more than 200% Real time monitoring and event management RFID system - exact information about vehicles in and out from garage Information integration with usage of BizTalk Server, MS SQL Reporting Services, MS Axapta - information for decision making without lags IP CCTV - Less CCTV Staff Passengers counting system - exact information about number of passengers GLONASS/GPS project for 2500 vehicles

Санкт-Петербург, Россия

Deriving of Siemens's IT standards and policies Align IT strategy with local management Securing agreed IT strategy & processes on plant-level for plant St. Petersburg; Creation and maintain an IT infrastructure according to guidelines from Siemens IT Negotiations for IT Services between local plant's IT and Siemens's IT (Special aspects of mature and non-mature IT) First Point Of Contact for business areas for all IT topics Support of local IT infrastructure Managing licenses Advising users on a broad range of computer and software related questions Business processes formalization for ERP implementation and ISO 9000 certification Negotiations with suppliers and contractors

Санкт-Петербург, Россия

Staff management (5+ subordinates), recruitments, motivation Deriving local IS/IT strategy based on global IT strategy Aligning the local IS/IT strategy with local BU management Coordination and management of all BU IT projects IT infrastructure for regional development and implementation. KGI/KPI development, operation plans creating and controlling Budget creation and fulfillment (P&L, Cash Flow), costs optimization (TCO) Capacity management – analysis and optimization of recourses, equipment Incident and problem management Security Management Change and configuration management: IT standards implementation Service Level Management, External relationship management (OLA, UC) Achievements: Creation and support of 8 objects: “Shangri La” casino, 3 restaurants , night club, mini-hotel, main office, slot-hall Became responsible for all technology aspects not only IT Took part at Common Information Area creation (Telephony, communication channels, CCTV ) Moscow – Nizhniy Novgorod – Saint-Petersburg

Top-Manager, Business Administration And Management, General

The President’s Program of Top Managers Training

Engineer'S Degree, Automated Control System Mathematical Support

Software for Computer Hardware and Automated Systems