Ornsiree Thaveekul Email & Phone Number

กรุงเทพมหานคร, ประเทศไทย

1. Project Management • Manage end-to-end NetSuite implementation projects, ensuring timely delivery and adherence to budgets. • Coordinate with clients and internal teams to define project scope, timelines, and deliverables.2. Business Analysis • Collaborate with clients to understand their business processes, goals, and challenges. • Translate client requirements into functional specifications.3. System Configuration • Configure and customize NetSuite modules (e.g., ERP, CRM, inventory management, financials) based on client needs. • Develop workflows, dashboards, and reports within the NetSuite environment. 4. Data Migration • Assist in extracting, transforming, and loading data from legacy systems into NetSuite. • Ensure data accuracy and integrity during the migration process. 5. User Training & Support • Provide end-user training to ensure seamless adoption of NetSuite solutions. • Offer post-implementation support to address any technical or functional issues. 6. Collaboration & Communication • Work closely with cross-functional teams, including developers, business analysts, and project managers. • Serve as the primary point of contact for client communications. 7. Continuous Improvement • Identify opportunities to improve business processes and maximize the value of the NetSuite platform. • Stay up-to-date with NetSuite updates and new features.

Bangkok City, Thailand

- Provided comprehensive user training for app utilization and offered guidance on optimal usage practices, both through online platforms and on-site sessions.- Implemented follow-up procedures and delivered consulting support to ensure the seamless and successful adoption of the product or service.- Provided multilingual customer support to both Thai and international clientele, facilitating communication in English and Thai through various channels including LINE Official Account, email, and telephone.- Conveyed and illustrated the attributes of products and services, articulating comprehensive solutions to both prospective and current clients through online platforms and on-site interactions.- Managed internal processes and engaged with customers, including those involved in new and contract renewal transactions.- Consistently generated and refreshed support materials to ensure relevance and effectiveness.

Nagoya, Japan

Responsible for spearheading the sales, purchasing, and shipping operations for six countries, including Thailand, Vietnam, Malaysia, Indonesia, Singapore, and Germany. In this role, they oversaw all aspects of the operations, from negotiating with suppliers to optimizing shipment planning and ensuring compliance with import regulations. The candidate achieved outstanding results in this position, including a 15% increase in sales revenue within a year, a 20% improvement in customer satisfaction, and a 30% reduction in lead times. They also mentored underperforming employees, organized successful sales events, and acted as a liaison between different teams to ensure smooth communication and execution of sales and shipping plans.❖ Spearheaded sales, purchasing, and shipping operations for six countries, including Thailand, Vietnam, Malaysia, Indonesia, Singapore, and Germany, resulting in a 15% increase in sales revenue within a year.❖ Improved customer satisfaction by 20% through the development and implementation of innovative invoice processes.❖ Optimized weekly shipment planning, resulting in a 30% reduction in lead times and improved delivery performance.❖ Achieved cost savings of 3-5% per order by negotiating with suppliers.Ensured compliance with import regulations by managing export companies.❖ Mentored underperforming employees, resulting in a stronger customer orientation and increased sales volume and margin.❖ Organized and hosted successful sales events, resulting in increased company visibility and customer engagement.❖ Acted as a liaison between different teams to ensure smooth communication and execution of sales and shipping plans.

Nagoya, Aichi, Japan

Responsible for supporting senior staff to learn the role of an Overseas Officer in tasks such as preparing price quotations, managing the purchasing of products, and monitoring delivery schedules. Also resolved purchasing and shipment problems to ensure customer satisfaction and managed the document management system. This role provided a valuable experience and helped develop skills in attention to detail, problem-solving, and customer service, which helped fuel success in international sales and purchasing.

Bangkok, Bangkok City, Thailand

Conducted peer analysis in the banking industry to identify areas for growth. Also developed advanced Excel skills for financial ratios analysis. This role provided an experience in data analysis, financial analysis, and research.

Mba, Business Administration, Management And Operations, With Merit

Activities and Societies: • Better World Scholarship Recipient • Contributed to a consultancy project, utilizing strategic thinking.

1 Year Japanese Course, Japanese Language

Activities and Societies: • Scholarship Recipient

Bachelor Of Business Administration, Business Japanese, 3.84/4.00 (First Class Honors)

Activities and Societies: • Full 4-Year Scholarship Recipient • Participated in the Junior Entrepreneur Project