Olga R. Email & Phone Number

Florida, United States

• Performed physical examinations on patients from ages 2 and up• Treated various acute and chronic conditions• Perform in-office procedures as medically indicated• Order and review laboratory tests and imaging• Perform worker’s compensation assessments, EMCs, DOT physicals, work physicals, and school physicals• Counsel and educate patients and family members• Communicate with healthcare team members to plan, implement, and enhance treatment strategies

Florida, United States

• Obtain a full patient history in person or via a telemedicine platform• Used various tools to assess and evaluate the patient’s musculoskeletal range of motion and/or limitation• Communicated with other healthcare team members• Executed onboarding training for over 5 new advanced care practitioners• Supervised a team of four and reviewed the documentation

Florida, United States

• Used intake and screening instruments to assess needs and obtain a focused medical history• Ordered appropriate tests to provide information on the patient's condition• Executed the employee training program for over 5 new advanced care practitioners• Used software tools to create documents and other communications• Collaborated with multidisciplinary team members

• Managed the POS & CRM system and entered over 50 orders per hour• Processed third-party claims for maximum reimbursement and revenue generation• Provided prompt customer service to over 200 patients daily with a professional, friendly, and patient attitude• Measured prescriptions, prepared and printed labels, and filled 200-600 prescriptions daily• Increased KPI pharmacy values• Resolved third-party billing issues, computer systems issues, and customer service issues• Created employee schedules• Trained over 10 new hires on company-specific policies, procedures, and compliance guidelines. • Supervised 2-5 pharmacy technicians and coordinated day-to-day assignments• Apply problem-solving skills to resolve customer complaints and escalate to management when necessary• Manage pharmacy workflow/processes• Prepared weekly activity reports, and generated purchase orders for stock replenishment