Patrick O'Rourke

Patrick O'Rourke Email and Phone Number

Multifaceted marketer blending creativity and data-driven strategies @ Synchrony
Patrick O'Rourke's Location
Lancaster, South Carolina, United States, United States
Patrick O'Rourke's Contact Details

Patrick O'Rourke work email

Patrick O'Rourke personal email

n/a

Patrick O'Rourke phone numbers

About Patrick O'Rourke

Patrick O'Rourke is a Multifaceted marketer blending creativity and data-driven strategies at Synchrony. He possess expertise in leadership, customer service, social media, integrated marketing, management and 3 more skills.

Patrick O'Rourke's Current Company Details
Synchrony

Synchrony

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Multifaceted marketer blending creativity and data-driven strategies
Patrick O'Rourke Work Experience Details
  • Synchrony
    Avp Marketing - Lowe'S Consumer Acquisitions
    Synchrony May 2024 - Present
    Stamford, Connecticut, Us
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  • Synchrony
    Avp, Lifecycle & Loyalty Customer Experience - Rooms To Go
    Synchrony Apr 2022 - May 2024
    Stamford, Connecticut, Us
    Manage creative/legal review process and coordinate cross functional teams to launch client driven promotional emails in US & Puerto RicoDrove workflow efficiencies and reduced project working hours by roughly 70 hours per month across multiple functionsMap customer journey and create strategies to drive customer spending and increase brand loyalty Collaborate with analytics for campaign measurement to demonstrate value of marketing program Optimize marketing automation and lead nurturing processes through emailMonitor industry trends intelligence and market conditions
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  • Synchrony
    Marketing Campaign Manager - Gap, Old Navy, Banana Republic, Athleta
    Synchrony Nov 2020 - Jun 2022
    Stamford, Connecticut, Us
    Responsible for executing client driven marketing campaigns for credit accounts totaling ~$3.8B in assets. Communicated with client daily to ensure direct mail, email, social media, and digital channels were optimized appropriately.
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  • Synchrony
    Manager, Fraud Operations
    Synchrony Jul 2017 - Nov 2020
    Stamford, Connecticut, Us
    Developed and implemented enterprise-level tools to enhance management and coaching effectiveness for associates across the US, India, and the Philippines.Mentored an average of 20 direct reports, successfully promoting three to salaried positions and two to specialist roles.Achieved a 100% score in employee satisfaction as measured by Great Place To Work, reflecting strong team management and leadership.Collaborated with the Quality Assurance team to establish a new grading scale, resulting in a 3% increase in quality ratings.Led initiatives to boost associate engagement and improve performance metrics, reducing average call time by 20 seconds.
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  • Synchrony
    Senior Fraud Representative
    Synchrony Jan 2016 - Jul 2017
    Stamford, Connecticut, Us
    Tested and helped improve new workstation platform for call servicingAssisted with onboarding new employees to help build proficiency after trainingCompleted 2017 STEP Program – 9 month Leadership development programSubject matter specialist for Fraud process, Genius, and all Fraud systems
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  • Voraflux (Band) Www.Voraflux.Com
    Digital Marketing And Event Planning
    Voraflux (Band) Www.Voraflux.Com Jan 2012 - Oct 2021
    Managed social media platforms, paid media advertisement, and public relationsCreated strategies and campaigns from data collection and analyticsCoordinated event planning, talent booking, and project management Content creation and graphic design (both web and merchandise design)
  • Pmp Carolinas Inc.
    Real Estate Intern
    Pmp Carolinas Inc. Jul 2014 - Dec 2014
    Provided direct support to broker in chargeAssisted in drafting real estate contracts and client emailsBacked up company documents into databaseManaged Social Media presence

Patrick O'Rourke Skills

Leadership Customer Service Social Media Integrated Marketing Management Strategic Planning Microsoft Excel Project Management

Patrick O'Rourke Education Details

  • Winthrop University
    Winthrop University
    Marketing

Frequently Asked Questions about Patrick O'Rourke

What company does Patrick O'Rourke work for?

Patrick O'Rourke works for Synchrony

What is Patrick O'Rourke's role at the current company?

Patrick O'Rourke's current role is Multifaceted marketer blending creativity and data-driven strategies.

What is Patrick O'Rourke's email address?

Patrick O'Rourke's email address is pa****@****ial.com

What is Patrick O'Rourke's direct phone number?

Patrick O'Rourke's direct phone number is +140787*****

What schools did Patrick O'Rourke attend?

Patrick O'Rourke attended Winthrop University.

What skills is Patrick O'Rourke known for?

Patrick O'Rourke has skills like Leadership, Customer Service, Social Media, Integrated Marketing, Management, Strategic Planning, Microsoft Excel, Project Management.

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