- Analyzed, ranked, and provided feedback for speech and debate performances at middle school, high school, and college tournaments

- Reworked social media guide by including ToC, redefining business goals, adding demographics and audience persona, expanding on brand voice and engagement practices, and implementing visual guidelines- Increased reach, engagement and followers by 36% in 3 months by curating sets of formulated hashtags based on common business topics and applying them to relevant posts

- Acadium has helped over 40,000 students train for careers in digital marketing through content, work experience, and ultimately the Accelerator program.- Was selected in the top 5% of applicants to receive competitive 1:1 digital marketing channel and career coaching- 300 hours of immersive objective-based learning of key digital marketing channels, strategic frameworks, and marketing career pathing- Developed techniques in creating strategic digital marketing campaigns, building conversion-focused marketing funnels, and managing paid media campaigns- Trained and tested through various assignments and exercises on modern marketing technologies like Slack, MailChimp, ManyChat, and Stukent

- Accurately and efficiently processed orders for and collect payments from guests- Followed cash handling and inventory procedures to ensure security of assets and inventory- Greeted customers with a positive and friendly demeanor. Assist guests by providing information, answering questions and processing requests- Resolved customer concerns by providing superior customer service, utilizing common practices for resolution and escalating to supervisor when needed- Provided up-selling opportunities to similar events in the genre by demonstrating a strong knowledge of upcoming events- Contributed to the team dynamic by assisting coworkers, maintaining the facilities’ cleanliness and helping to develop and maintain a positive work environment

- Ensured proper dining room setup prior to and after the service period; maintained sanitation standards- Delivered food promptly and professionally; maintains safe food handling. Followed up periodically to assist with any additional needs or requests

- Created 30% more landing page conversions by published new website in with widened menu, visible social media widgets, visible call to action, and company info on header and footer- Reduced bounce rates by 20% by formatting content into tabs, simplifying copy, and eliminating scrolling on the main page