Orr Grosman Email & Phone Number

Charlottesville, Virginia, United States

Tel Aviv, Israel

Established in 1998, Hillel Israel at Tel Aviv University seeks to emphasize the relevance of Jewish life to today’s Israeli students and young adults, inspiring them to explore their Jewish identity and to feel a sense of belonging to “The Global Jewish People.” Israeli students are provided with the opportunity to meet Jewish students internationally and learn about Jewish life around the world.

North Carolina, United States

Created and lead Israel education programs as the first-ever Israel fellow at Wake Forest, High Point, and Elon Universities

Boston, Massachusetts

At Boston University, I serve as an Israel Fellow at the Hillel. Within the student life sphere, I coordinate efforts geared towards student engagement and leadership training, program planning, marketing, and university coalition building. • Mentored and helped student leaders planning over 20 campus events a year, including cultural events, fundraiser events and hosting political and educational speakers• Organizing and leading various educational trips to Israel for Jewish and non-Jewish students• Designing and leading Israel and Jewish educational programs on Campus• Partnering and forming collaborations with multiple organization and faculty members on and off campus. •Writing grant requests, managing an annual budget, fundraising, marketing of events and programs, and managing logisticsI am delighted to be a part of the most effective Israel engagement and education programs on college campuses today.

Tel Aviv Area, Israel

• Managed a culturally diverse team of 10-13 customer service representatives• Conducted interviews and assisted in the training & on-boarding process of new department members• Conducted quality assurance checks of team members' work• Met regularly with team members for performance reviews and goal setting sessions• Collaborated with Customer Success, Customer Support, and On-Boarding departments in order to identify solutions and maximize customer satisfaction

Tel Aviv Area, Israel

Technically supported end users who use IBM Security products, which required from me great patience, a good ear, and keen technical knowledge.Mainly provided support on the following topics: Operating system functionality, Software installation and troubleshooting, Security products configuration, Mobile app troubleshooting and Malware detection.In addition, the position necessitates a continuous communication with other team members and departments regarding product issues, including escalation of unknown or undocumented issues to product development.

• Demonstrated leadership by providing effective guidance to my team of 15 trading specialists who consistently reached team and individual targets.• Proactively coordinated with different departments to ensure high levels of team productivity in order to meet company standards.• Managed a daily excel report sheets, using computer skills to keep track and improve results.• Worked in partnership with senior colleagues to evaluate team performance and assess parameters for improvement.• Mentored and guided my employees, overseeing their personal development

Master'S Degree, Israel Education

Bachelor'S Degree, Sociology And Anthropology, Eastern Asian Studies