Direct all areas of Human Resources including employee relations, talent acquisition and assessment, onboarding, compensation, performance management, compliance, benefits, training and leadership development, policy and procedures.

Responsible for all areas of Human Resources including employee relations, talent acquisition and assessment, compensation management, performance management, training and leadership development, policy and procedures, Diversity, Equity and Inclusion (DEI), and managing HR staff.

Responsible for the HR function in our United States and Mexico facilities, building a culture which inspires and motivates employees, developing strong HR programs and policies, coordinating workforce planning, succession planning, leadership development and coaching managers and leaders on their own challenges as well as help them to be effective leaders and great coaches for their employees.Accomplishments:• Supported the company with their relocation from New York to North Carolina and helped them take advantage of the state incentive program• Consolidated health insurance benefits that resulted in $370,000 savings• Successfully negotiated general liability insurance renewal that resulted in $80,000 savings• Performed due-diligence process on existing vendors that resulted in $70,000 savings • Re-invented and implemented new recruitment, onboarding and workforce development programs • Implemented a new HRIS system (Paylocity) and online training system (LinkedIn Learning)• Designed various HR programs to shape the culture of the organization• Successfully implemented internal coaching program for mid and senior-level managers

Responsible for developing strategies by identifying and researching human resources issues, contributing information, analysis, recommendations to organization strategic thinking and direction and establishing human resources objectives in line with organizational objectives.Achievements: •Conducted SWOT analysis, employee engagement and benefits surveys.•Completed the Affirmative Action Plans.•Advised management in regard to employee retention efforts.•Recommended HRIS tools and resources to management.•Initiated several human resources projects from recruitment, training to compensation analysis.•Assisted management in performance management and general human resources issues.•Effectively coached senior leaders on change management and organizational development.

Responsible for the development and execution of Complete Office's human resources strategy, leading HR initiatives ranging from workforce planning and development, benefits, recruitment, performance management, policy and program development and legal compliance.Achievements:• Established the Human Resources Department at Complete Office.•Launched internal recruitment function, recommended implementation of LinkedIn Pro, reducing recruitment expense by approximately $100,000/year.•Identified training needs and recommended management training programs to mitigate legal risks. Developed and conducted supervisory training classes as well as employee training classes, resulting in approximately $80,000/year training cost savings.•Recommended an HR and 401k system change to senior management team resulting in $70,000/year in savings. •Led HR due diligence process of 4 acquisitions, managed acquisition integration planning and post-acquisition responsibilities to integrate new business units to existing operation.•Won several awards for the company (Washington’s Best Workplaces 2007 & 2010, Business Recycler of the Year 2009) for recruitment and retention purposes. •Conducted successful internal HR audits to stay in compliance with federal and state rules and regulations.•Led Safety Committee and improved experience modification factor from 2.47 to 1.37.• Implemented compensation and performance management system.• Implemented wellness and smoking cessation programs.• Developed reward and recognition programs and employee satisfaction surveys to attract and retain key talents.• Was promoted to supervise the Customer Service team (9 employees) and later was promoted to be the Operations Manager and oversaw CS, Warehouse and Transportation departments for a short period of time.

Established orientation program for the APAC region, implemented web-based performance management system, trained employees and managers on performance reviews, assisted in relocation of UK and US expatriates, participated in several Sarbanes Oxley audits, coordinated and implemented upgrades and new releases of PeopleSoft HRIS.Achievements:• Ran HR department successfully while HR Manager was on maternity leave for 9 months.• Administered the employee benefits and training programs within the Asia Pacific region, monitored its competitiveness and recommended enhancements.• Established orientation program for the APAC region. (Australia, New Zealand, China, Singapore and Japan)• Implemented web-based performance management system and conducted training on performance reviews.• Assisted in relocation of UK and US expatriates.• Successfully passed several Sarbanes Oxley audits.• Coordinated and implemented upgrades and/or new releases of PeopleSoft HRIS