• Expert in Workday and the Kenexa suite (BrassRing, Onboard Manager)• Managing HR engagement for deal opportunities identified by the sales teams; conducting due diligence, negotiating HR terms and conditions; preparing high-level HR solutions• Managing HR transition projects with regards to inbound (acquisition, outsourcing) and outbound (divestiture, repatriation) deals under ARD / on a voluntary basis • Elaborating the individual compensation and benefit packages for the… Show more • Expert in Workday and the Kenexa suite (BrassRing, Onboard Manager)• Managing HR engagement for deal opportunities identified by the sales teams; conducting due diligence, negotiating HR terms and conditions; preparing high-level HR solutions• Managing HR transition projects with regards to inbound (acquisition, outsourcing) and outbound (divestiture, repatriation) deals under ARD / on a voluntary basis • Elaborating the individual compensation and benefit packages for the employees • Elaborating unique process solutions for non-standard projects • Assuming overall responsibility of the HR transition of employees • townhall meetings • employee information sessions on terms and conditions, compensation & benefits • offer issuance, contracting, on-boarding • welcome event organization • post go live support Show less

• Managing HR engagement for deal opportunities identified by the sales teams; conducting due diligence, negotiating HR terms and conditions; preparing high-level HR solutions• Managing HR transition projects with regards to inbound (acquisition, outsourcing) and outbound (divestiture, repatriation) deals under ARD / on a voluntary basis • Elaborating the individual compensation and benefit packages for the employees • Elaborating unique process solutions for non-standard… Show more • Managing HR engagement for deal opportunities identified by the sales teams; conducting due diligence, negotiating HR terms and conditions; preparing high-level HR solutions• Managing HR transition projects with regards to inbound (acquisition, outsourcing) and outbound (divestiture, repatriation) deals under ARD / on a voluntary basis • Elaborating the individual compensation and benefit packages for the employees • Elaborating unique process solutions for non-standard projects • Assuming overall responsibility of the HR transition of employees • townhall meetings • employee information sessions on terms and conditions, compensation & benefits • offer issuance, contracting, on-boarding • welcome event organization • post go live support Show less

• primary interface between the client and the Service Center delivery team• hosting client calls with the Kraft Europe management team and country contacts• reporting weekly and monthly service levels (SLAs), preparing root cause analyses• preparing ad hoc reports based on client demand• driving the implementation of project change requests submitted by the client• key point of contact for the different infrastructure support teams (Siebel, SAP, telephony team, local… Show more • primary interface between the client and the Service Center delivery team• hosting client calls with the Kraft Europe management team and country contacts• reporting weekly and monthly service levels (SLAs), preparing root cause analyses• preparing ad hoc reports based on client demand• driving the implementation of project change requests submitted by the client• key point of contact for the different infrastructure support teams (Siebel, SAP, telephony team, local IT)• owner of the account-level Business Continuity/Disaster Recovery Plan• preparing resource and cost forecasts• managing daily operations: responsibility over Contact Center and EDM processes• managing the recruitment process: selection, interviewing, on-boarding• process support / professional guidance of team members• business controls activities: accesses, desktop procedures, MSA, CSA, participation in audits, etc. Show less

• managing daily operations: responsibility over Contact Center and EDM processes• professional guidance of team members• business controls activities: accesses, weekly SLA measurements, desktop procedures, etc.• managing the recruitment process: selection, interviewing, on-boarding• people management activities regarding team members • continuous relationship with countries served

• process localization: presentation at client workshops, creation of localized process definition documents (process flowcharts and step description)• timely submission of project deliverables• providing input to the Transformation Team in process gap management• preparing project plans (KT, process and system training plans)• conducting knowledge transfer in the 5 countries• process hand-off/interlock sessions with partner towers (Payroll, Recruitment)• delivering… Show more • process localization: presentation at client workshops, creation of localized process definition documents (process flowcharts and step description)• timely submission of project deliverables• providing input to the Transformation Team in process gap management• preparing project plans (KT, process and system training plans)• conducting knowledge transfer in the 5 countries• process hand-off/interlock sessions with partner towers (Payroll, Recruitment)• delivering process training to the EDM team• on-site UAT support for the client and for the service delivery team• preparing manual EDM forms to be used by the client (contingency)• hypercare: SAP HR process support, managing workload distribution• business controls: SOD matrix, desktop procedures, SAP access profile for EDM• completion of transition project management training course Show less

• managing daily operations: responsibility over workforce management, compensation and benefits, HR system updates and payroll-related processes• professional guidance of team members• business controls activities: accesses, bi-weekly measurements, compliance tests, updating desktop procedures, etc.• managing the recruitment process: selection, interviewing, on-boarding• organizing and holding on-the-job training for new hires• people management activities regarding team… Show more • managing daily operations: responsibility over workforce management, compensation and benefits, HR system updates and payroll-related processes• professional guidance of team members• business controls activities: accesses, bi-weekly measurements, compliance tests, updating desktop procedures, etc.• managing the recruitment process: selection, interviewing, on-boarding• organizing and holding on-the-job training for new hires• people management activities regarding team members• continuous relationship with countries served (regular calls, process improvements)• participation in client visits• reconciliation of the Employee Stock Purchase Plan process• administration of the UK company car process Show less

• participation in the elaboration and introduction of the new corporate image and design of the university• execution of the design-carrying instruments• writing, translating, editing promotional brochures and representative catalogues• writing, editing and posting newspaper advertisements• maintaining the university webpage (news editing, content editing on some pages)• operating the university mailing lists (editing and forwarding information to staff and… Show more • participation in the elaboration and introduction of the new corporate image and design of the university• execution of the design-carrying instruments• writing, translating, editing promotional brochures and representative catalogues• writing, editing and posting newspaper advertisements• maintaining the university webpage (news editing, content editing on some pages)• operating the university mailing lists (editing and forwarding information to staff and students)• event organization and execution: • university events (year-opening ceremony, doctoral ceremony, award ceremony; Teachers’ Day, etc.) • press conferences, book presentations • protocol events (agreement signing ceremonies, reception of prominent guests) • conferences (from 50 to 1,.300 participants) • organising the university’s participation at domestic and international exhibitions of higher education• keeping in touch with graphic designers, printing houses, catering companies, other partners (photographers, flower shops, bus rental companies)• administering orders and contracts• keeping in touch with student organizations and cultural organizations at the university (choir, folk dance group)• supervising and coordinating the host-hostess/registration team at events• supervising and coordinating the team of student receptionists, organizing substitution• reverence tasks in connection with deceased colleagues• assistant to the Vice-Rector for International Affairs • correspondence in English and French, organizing meetings Show less

• responsible for the promotional campaigns available for households• elaboration of additional services for household customers having participated in campaigns