Responsibility for the complete service chain.Being a single point of contact towards Service Delivery Manager and customer.Ensure performance and quality of the operation.Ensure operational SLAs.Coordinating the daily business.Preventing security issues.Raising efficiency by optimising policies and processes.

Responsible for order management process and quality control.

Responsible for coordinating buildings, devices, tools related to 2 locations and 280+ colleagues; Representing site in official programs; Shaping employer brand; Planning, managing and settlement of site budget; Building network of contacts (institutional relations with University, primary and secondary schools, other partners); Organizing events; Participation and Leadership in inside projects.

Ensuring an end-to-end service to the IoT Departments of the T-Systems International (full support from purchasing to billing & payment).

Senior Rapporteur-general, Bureau of Csongrád County Police Headquarters Administrative tasks: - Writing protocols at meetings of the senior management, - Conveying them to the National Police Headquarters (PH), - Managing preparation of Csongrád County PH’s organizational benchmarking; - Compiling annual reports and providing them to the National PH; - Writing speeches, greetings, thank you-letters for Csongrád County PH in more languages; - Contacting the Budapest Sirene Office; - Communication with foreign partner authorities. Coordinating tasks: - Internal rule creating procedure; - Recruiting interpreters; - Communication with interpreters in English; - Constant implementing and maintaining the register of interpreters. Projects: - Creating Szeged Water Border Point (processing and translating proposals); - Organising events of Csongrád County PH; - Welcoming foreign delegations, interpretation in English and in German.

Rapporteur, Migration Affairs of Csongrád County Police Headquarters- Fulfilment of migration and asylum procedures;- Official administration; - Interpretation in English and in German; - Repository supervision; - Assistance in preparation for decisions in client appeals and legal remedies; - Communication with international Contact Points.

Rapporteur-general, Prevention of Crime / Criminal Department of Police Division Szeged - Assistance in managing preventing tenders; - Organizing preventing sessions;- Coachnig sessions (eg. at schools, Open Days); - Evaluation and documentation of results obtained from the samples;- Applied methods: experiental education, team-building.