Head Of Retail Commercial Programs (Worldwide)
CurrentLeading the highly effective, results driven global team which develops Apple Retail Stores and Online's commercial programs strategy for Trade In, Monthly Payments, and Mobile Carrier partnerships. These programs are a strategic revenue and loyalty driver for Apple. Key responsibilities include maintaining Senior Executive engagement to create and enhance programs which drive incremental revenue, faster buying cycles, and inspire loyalty. This includes fostering strategic external partnerships to enable program activation, developing route to market plans to maximize commercial impact, supporting readiness for high scale NPI. Capturing regional market insights and intelligence to inform our long-term program capability roadmap. Driving consumer solution product roadmap to achieve desired competitive positioning. Partnering across Apple to deliver innovative experiences and compelling commercial propositions for our customers. Developing talent to understand our dynamic environment, fostering a strong team culture of collective success, and bringing together leaders to achieve success.