Ortelio Bello Email & Phone Number

New York, New York

•Supervise, lead, and motivate a seasoned building staff of 20 including: handypersons, porters, doorpersons, and 24-hour staffed concierge desk.expected from a luxury apartment building.•Daily inspection, monitoring, and maintenance of all building systems including but not limited to boilers, HVAC, plumbing, electrical, security, and standpipe and sprinkler system.•Improve building operating efficiency.•Provide tenants the highest level of cleanliness and customer service.

•Reorganized club policies and procedures to improve member service and satisfaction.•Established clear lines of communication with members and staff.•Developed productive relationships with building management and vendors.•Supervised and supported local managers

•Performed physiological assessments (strength, flexibility, and cardiovascular fitness).•Developed individualized exercise programs.•Provided personal attention and professional instruction.•Mentored new personal trainers.

•Provided leadership to Membership and Healthy Lifestyle departments.•Supervised Aquatics and Property Management departments.•Consistently exceeded revenue goals.•100% compliance on all program and safety audits

•Managed and supervised multiple health clubs and pools.•Created and implemented new member programming•Ensured compliance with DOH and ACSM standards.•Provided in-service training of all staff.

Education record

Bachelor'S Degree, Non-Profit/Public/Organizational Management