Gustavo Ortiz work email
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Gustavo Ortiz personal email
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Results-oriented, analytical and focused professional, equipped with 10 years of operations, sales and business and market development experience. Possess excellent business acumen, coupled with exceptional qualifications in identifying and capturing international opportunities to accelerate expansion, increase revenue and improve profit contributions. Maintain awareness on the latest market trends; capable of maintaining relationships with customers through effective merging of store-level requests and trends in the marketplace. Recognized as an effective entrepreneur and professional with proven ability to multitask in an extremely competitive, fast-paced and stressful environment. Demonstrate outstanding analytical skills in achieving financial goals and translating tactical plans into profitable sales volume. Adept at managing a large group of people with challenging financial responsibility. Fluent in English and Spanish.Exemplified expertise in fulfilling crucial business vision and achieving constant success in defining and analyzing business objectives and in developing innovative, cost-effective strategies in alignment with corporate goalsDemonstrated exceptional skills in successfully leading challenging and visible corporate roles in negotiating with key clients, including Lenovo, Motorola, EMC, Avaya, Microsoft; extensively managed the inside project and operations Acknowledged as a strategic thinker with a broad business perspective inclusive of business processes, business / industry competitive assessment, benchmarking, and fact-based definition and evaluation of performance targetsEffectively removed organizational obstacles through mentoring and coaching the management teams and by maintaining proactive communication of technology-to-business and business-to-technologyAchieved extraordinary results in developing consensus, with a career history of attaining over 95% success in the adoption of championed initiativesSpecialties: International Business Development ExpertiseClient Service and RetentionFinance ManagementApplication / Data IntegrationSales Alignment / Territory ConfigurationSales and Operations ManagementSupply Chain and Fulfillment ReengineeringStrategic Business and Technology PlanningChannel Management and DevelopmentInterpersonal RelationsPortfolio PricingGo-to-Market Design and ExecutionCompetitive Market Research and AnalysisPersuasion, Negotiation and Closing Skills
Bi Worldwide (Latin America)
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CooBi Worldwide (Latin America) Sep 2012 - PresentAs part of BI WORLDWIDE, I help clients produce measurable results by engaging their employees, channel partners and customers locally and around the world. I do this by applying the principles of behavioral economics and translating strategic goals into actionable programs that influence perceptions and change behavior.Engage Your WorldA new generation — socially connected, tech savvy, global and multi-cultural — is changing the rules and making a world of difference.To connect with your sales channel, employees and customers in this new world, you need to understand the new rules of engagement. That’s where we come in.At BI WORLDWIDE we understand how to help you play by the new rules to benefit your brand and grow your business.
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Vice President Of OperationsGrass Roots America Sep 2009 - Feb 2011In charge of aligning, expanding and directing the international and domestic (America, EMEA and APAC) operational functions as supply chain, logistic and customer service unitsProductively developed 37 new markets globally and facilitated the 30% expansion of the business Minimized shipping fees by 75% and removed customs hassles; managed local fulfillment and supply chain in more than 70 countriesEfficiently maximized the overall profitability by 9% through the implementation of global digital contentEstablished synergy between the development and integration of the entire inter-departmental processDrastically reduced inventory passive cost by 85% by developing / renegotiating drop-ship agreement with over 200 suppliers while simultaneously increasing SLA by 10% and keeping 100% of achievements
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Director Of OperationsGrass Roots America Dec 2006 - Sep 2009Transferred from Venezuela to USA and was promoted to Director of Operations by the CEO to collaborate efforts for the evaluation of current state of the international (Americas) operation businessThoroughly conducted research to uncover poorly developed supply chain model due to lack of planning, poor follow through and absence of supporting infrastructure that leveraged large negative impact to the companyLed the development and execution of the business plan designed to streamline all international businessDeveloped and established the international supply chain infrastructure by integrating new technology platform Significantly minimized the operational cost by 35% through automation of the supply chain and fulfillment processesSuccessfully enhanced the overall profitability by 14% by renegotiating more than 250 new contractsNotably increased the overall customer satisfaction to 98%, which resulted in achieving 100% of the SLAPlayed an integral role in generating new sales on mid 6 digits, which migrated the Customer Service Department to a business unit that enabled selling of new products and service outside internal departments
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Operations ManagerGrass Roots America Jan 2006 - Dec 2006Achieved promotion to operations manager with essential responsibilities of leading the merger between Grass Roots LATAM and the headquarters in USAFunctioned well in ensuring error-free execution of projects and engagements, which included strategic planning, program financial modeling, forecasting, progress monitoring and appropriate executive reports documentationDemonstrated expertise in developing and executing QA processes, test plans, test cases and scripts to meet client requirements Worked in partnership with the general manager of Grass Roots LATAM in helping with the development of strategic plan for areas of focusSet and managed budgets for projects, departments and the overall company funds requirementsConducted the development of internal processes to support the performance improvement solutions, which included interactions between operations, client service teams, technology, finance and creative groups
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Sales ManagerGrass Roots America Jan 2005 - Dec 2005Successfully promoted to sales manager by the executive vice president of sales to lead the LATAM Sales Department; ensured the development of the business model in NOLAEffectively aided various companies such as Motorola, Microsoft, Lenovo and FedEx among others to significantly increase their sales by 22% to 38% and market share by 5% to 13%Administrated the entire Customer Relationship Management projects, ranging from low to mid 6 digitsExemplified expertise in executing key activities, which involved development and management of budgets, along with hiring and training, interfacing with staff and clients during project cycle, and meeting milestones and deadlinesDemonstrated effective leadership skills in directing business development presentations and actively participated in complex client solutions Strategically coordinated in the development of recruiting, advertising, sales and marketing strategies and tactics to efficiently drive the business and continuously broaden the Grass Roots’ brand nameUtilized in-depth experience in both strategic planning and tactical management, increasing profitability by 150% and market penetration by 45%Significantly improved Grass Roots Venezuela’s sales by 60%Functioned effectively in securing high 6 digits in new business through demonstrating exceptional customer relations, hard work, and “out of the box” thinking
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Account ManagerGrass Roots America Jan 2004 - Dec 2004Assumed full responsibility in conducing various responsibilities, which included planning strategies and management of NOLA region accounts, supervising staff, professionally communicating with the clients in daily routine, and accurately preparing reports, budget and forecastWorked with the Creative Team in thoroughly evaluating and conducting data research regarding market trendsExpertly created and directed the Service Delivery Group in NOLA along with all of its related business procedures, financial models and pricing policiesProficiently directed the development, implementation and management of dozen of marketing initiatives targeted to end consumers, distribution channels and employees of renowned companies and several Fortune 500 companiesGenerated various solutions that allowed company clients to increase their sales, generate loyalty and collect key information to generate business decisionsAttained 92% of clients that expressed satisfaction through meeting or exceeding their overall project expectations, and garnered excellent ratings on the satisfaction surveyGranted supervision on all client projects and ensured successful execution and attainment of client strategies and goals Worked and offered service to various companies, such as NEC, Intel, Seagate, Symantec, Motorola and IBM (Lenovo) in Latin America, which included distribution channel consulting, recruitment of new business partners, Accounts Interaction Center, multi-channel sales and marketing services
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Project ManagerGrass Roots America Apr 2003 - Dec 2003Brought on board by the President of the NOLA region to conduct consolidation and enhancement of business practices, to extensively manage various projects from concept to launchExecuted primary activities involved in developing and handling of the entire aspects of the performance improvement platforms along with meeting milestones and deadlinesExecuted strategic leadership to the performance improvement project team for various companies, such as British American Tobacco, Motorola, Cervecería Regional, Microsoft, Cisco, Epson, IBM (Lenovo), Coca-Cola, Domino’s Pizza, and Avaya, among othersOversaw the unit responsible for responding to customer’s requests on quotation and related technical specifications, and proposed appropriate technical solutionsWorked effectively as an experienced project engineer with various responsibilities in accurately calculating costs and efficiencies to successfully determine the profitability of a projectAchieved 100% completion of the projects, which were launched on time and according to specification and business needs
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Bariven Procurement AnalystPdvsa Petroleos De Venezuela S.A. Mar 2002 - Dec 2002Successfully chosen among 25,000 candidates as 1 of 20 engineers to become new managers of the projects division of PDVSAExemplified proficiency in handling procurement and project teams to productively attain goals and objectivesPlayed an integral role as member of the Bariven Paraguaná Refinery Complex (CRP) Task ForceSuccessfully resolved problems in critical materials in the CRP by maintaining adherence to world-class standardsEnsured accuracy on the procurement lead time of materials for long-term projects through changing the material planning models Worked collaboratively with the supply chain management in developing worldwide standards for the planning of MRP materials for the oil and gas industryWorked effectively as the member of the procurement team that successfully minimized annual transactions by 17% through utilizing supplier consolidation programs and multi-materials contractsServed as member of the materials engineering support team for major projects
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Turnaround Maintenance PlannerPdvsa Petroleos De Venezuela S.A. Mar 2001 - Feb 2002Immediately hired and employed in recognition of the successful thesis created based on the Salomon study, which was consequently implemented and hailed as part of the mayor maintenance process to the entire refinery complex nationwide, revolutionizing the process of turnaround at the CRPIndependently performed turnarounds planning for CRP, encompassing the Catalytic Cracker processes to accomplish the consistency of the plant Orchestrated the optimization duties for the turnaround to successfully achieve the most accurate and efficient results using the risk-based inspectionAssumed full responsibility in structuring and evaluating the procurement of materials utilized on the turnaroundActively participated in developing interface in Access and Excel for the management of materials between PDVSA platform SAP and planning software CASPConducted direct supervision of up to 6 independent contractors with more than 5000 workers during the turnaroundEnsured successful development of cost and time efficiency plan for the turnaround in the CRP
Gustavo Ortiz Skills
Gustavo Ortiz Education Details
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Universidad MetropolitanaMarketing -
Universidad MetropolitanaProduction Engineering
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Universidad MetropolitanaMechanical Engineering
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Luisa Cáceres De Arismendi InstituteAnalytical Programming
Frequently Asked Questions about Gustavo Ortiz
What company does Gustavo Ortiz work for?
Gustavo Ortiz works for Bi Worldwide (Latin America)
What is Gustavo Ortiz's role at the current company?
Gustavo Ortiz's current role is COO at BI Worldwide (Latin America).
What is Gustavo Ortiz's email address?
Gustavo Ortiz's email address is or****@****ail.com
What schools did Gustavo Ortiz attend?
Gustavo Ortiz attended Universidad Metropolitana, Universidad Metropolitana, Universidad Metropolitana, Luisa Cáceres De Arismendi Institute.
What skills is Gustavo Ortiz known for?
Gustavo Ortiz has skills like Strategy, Crm, Salesforce.com, Business Development, Strategic Planning, Management, Microsoft Office, Marketing Strategy, New Business Development, Leadership, Business Planning, Program Management.
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