Ronald Ortiz

Ronald Ortiz Email and Phone Number

Principal Systems Engineer IAM @ Amtrak
Wilmington, DE, US
Ronald Ortiz's Location
Wilmington, Delaware, United States, United States
Ronald Ortiz's Contact Details
About Ronald Ortiz

Ronald Ortiz is a Principal Systems Engineer IAM at Amtrak. He possess expertise in servers, active directory, disaster recovery, troubleshooting, networking and 40 more skills. Colleagues describe him as "I have had the pleasure of managing Ron's work at 2 different engagements with the State while working at the Division of Child Support Enforcement and with the Judicial Information Center. Ron is best qualified as a "Go-To Guy". I have yet to hear him say "No" to a request, and if he doesn't have the solution he will facilitate the research himself. Ron has an enthusiastic desire to keep pace with technology and is always open to new methods or concepts. Ron's sense of ownership and responsibility would make him a valued employee wherever he works." and "I worked closely with Ron for almost three years and during that time I observed Ron is gifted in dealing with challenging problems - from both technical and human perspectives. He remains one of the most reliable people I have every worked with over the past 15 years. I relied on Ron as a sounding board for ideas, solutions and recommendations on how to tackle complex problems. When it was 2am and there was an outage, it was Ron who remained calm and provided both technical and moral support while working towards a resolution. Ron remains a conscientious and resourceful person who is committed to assisting and solving all manner of technical issues. He is still a key go-to person I rely on for support or advice on complex problems, but also provides great leadership. Ron has strong personal skills, consistently encouraging people around him to perform at their best level. I highly recommend Ron. I would be willing to discuss my experiences working alongside Ron and my appraisal of his abilities in both technical and business disciplines."

Ronald Ortiz's Current Company Details
Amtrak

Amtrak

View
Principal Systems Engineer IAM
Wilmington, DE, US
Website:
amtrak.com
Employees:
13568
Ronald Ortiz Work Experience Details
  • Amtrak
    Principal Systems Engineer Iam
    Amtrak
    Wilmington, De, Us
  • Collections Marketing Center, Inc. (Cmc)
    Sr. Systems Administrator
    Collections Marketing Center, Inc. (Cmc) Jan 2015 - Jun 2016
    Wilmington, De, Us
    Responsible for corporate-based Windows infrastructure, both server and client side. CMC was founded in 2006 and offers pioneering customer experience management solutions that enable lenders to deploy completely synchronized offers, contacts, and treatments across credit card, real estate, student, and installment loan products. The company’s CredAgility platform is helping a rapidly growing number of top lenders automate, optimize, and realize efficiency gains and improved customer engagement. The company’s flagship Unified Collections solution, for example, is helping creditors improve their borrowers’ experience while posting large efficiency and effectiveness gains.Company website: http://cmcagile.com
  • Delaware State Courts
    Network Technologist
    Delaware State Courts Dec 2012 - Jan 2015
    Dover, De, Us
    Supported network-based resources for all state-wide courthouses, including criminal, civil, family, Chancery, JP and Supreme courts in New Castle, Kent & Sussex counties. Supported infrastructure included the following: * VMware/vSphere ESXi 5.1, vCenter Server 5* Windows Server 2008/2012* HP EVA5000 Fibre Channel and Dell EqualLogic PS4100 iSCSI SANs* Cisco Catalyst 4500-X core switches and 3750-X managed switches* Oracle 11g RAC, 3-tier architecture (web/logic/DB)* CommVault Galaxy 8.0 with ADIC/SCSI-based tape libraries* SCCM 2007, SharePoint Server 2010* Solarwinds/Orion NPMv10* SFTP, SSLVPN, Active Directory, etc.* Disaster Recovery Administrator
  • Delaware State Courts
    Manager Of Computer And Application Support
    Delaware State Courts Aug 2006 - Dec 2012
    Dover, De, Us
    Managed a staff of 12 systems technicians/supervisors. Responsible for supporting 5000 users within 12 divisions at 25 locations. Supervised the daily support operations of the divisions’ desktop PCs, LANs, WAN, voice networks and other network resources.Department of Health and Social Services is committed to providing valuable services to the citizens of Delaware. Supported divisions included, but not limited to, Social Services, Medicaid, Public Health, Child Support Enforcement, Visually Impaired, Disabilities, Substance Abuse and the Chief Medical Examiner's office.
  • Delaware State Courts
    Network/Telecom Supervisor
    Delaware State Courts Dec 2001 - Aug 2006
    Dover, De, Us
    Worked as a Network/Telecommunications Supervisor for the State of Delaware, Division of Child Support Enforcement. Managed the divisions' systems technicians and was responsible for the operation of both data and voice networks within the division; 275 employees at three locations.
  • Staples
    Tech Advisor
    Staples Jan 2007 - Mar 2014
    Framingham, Ma, Us
    Part time job (15-20 hrs/week); Computer Technician. Worked in Delaware store# 1528 which was selected for the Best Tech program. Did hardware and software diagnostics/repairs, upgrades, install hardware components, configure software, OS restores, data backups/recovery from a variety of media, consultations, etc.
  • Household Intl. (Hsbc)
    Telecommunications Analyst
    Household Intl. (Hsbc) Sep 1997 - Dec 2001
    Maintained and supported LAN servers running on both NT 4.0 Server and Netware 5.1 platforms. We supported client side connectivity which included Intel based PCs with NT 4.0 Workstation/Windows9x, Client for Microsoft (domain), Client for Novell (NDS), Lotus Notes, etc. More than 1700 user PCs were supported at our location. Performed troubleshooting of hardware, software, and network connectivity related problems. Also, implemented data security procedures and configured automated tape backups of all servers.
  • Automated Business Solutions
    Programmer/Support Tech
    Automated Business Solutions Jun 1995 - Sep 1997
    Supported small business (DOS based) information systems via phone, modem, and BBS. Coded QPRO4 software utilized by over 150 clients with a variety of LAN configurations. Customized database reports for clients, debugged code, recovered corrupted data, etc.

Ronald Ortiz Skills

Servers Active Directory Disaster Recovery Troubleshooting Networking Security Operating Systems Computer Hardware System Administration Vpn Network Security It Management Network Administration Vmware Telecommunications Databases Technical Support Hardware Microsoft Exchange Switches Dns Cisco Technologies Computer Security Wan Sharepoint San Data Center Sccm Visio Virtualization Dhcp Firewalls Tcp/ip Vmware Esx Information Security Software Documentation Integration Software Installation Windows Voip Routers Access Problem Solving Team Leadership Change Management

Ronald Ortiz Education Details

  • Pennsylvania Institute Of Technology
    Pennsylvania Institute Of Technology
    Computer Engineering

Frequently Asked Questions about Ronald Ortiz

What company does Ronald Ortiz work for?

Ronald Ortiz works for Amtrak

What is Ronald Ortiz's role at the current company?

Ronald Ortiz's current role is Principal Systems Engineer IAM.

What is Ronald Ortiz's email address?

Ronald Ortiz's email address is ro****@****ter.org

What is Ronald Ortiz's direct phone number?

Ronald Ortiz's direct phone number is +130257*****

What schools did Ronald Ortiz attend?

Ronald Ortiz attended Pennsylvania Institute Of Technology.

What skills is Ronald Ortiz known for?

Ronald Ortiz has skills like Servers, Active Directory, Disaster Recovery, Troubleshooting, Networking, Security, Operating Systems, Computer Hardware, System Administration, Vpn, Network Security, It Management.

Who are Ronald Ortiz's colleagues?

Ronald Ortiz's colleagues are Davina Johnson, Carlos Osorio, Jordan Taylor, Julio Depena, Dave Ward, Stuart Vant, Graff Bob.

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