Tony Ortiz Email & Phone Number

Fresno, California, United States

Friant, California, United States

Rocklin, California, United States

Sunnyvale, Ca

Support Microsoft's Cloud and Infrastructure Services for their Exchange/Outlook group, working as L3 escalation support of HP Proliant DL-Series and proprietary Blade server technology, including networking and rack-level troubleshooting. L3 Escalation point of issues for offshore support centers for equipment issues situated in data centers all over the world. Heavy collaboration with other teams. High use of my technical writing and procedure development for strictly managed processes and SOPs. Strong forensic analytics of problem machines. Support the company's mission of keeping machines up and back into production within SLAs.

Merced, California Area

Working for the Merced Irrigation District as their Network engineer, maintaining their Cisco network infrastructure and services and security. For the time I was there, deep dived their network, assessed their environment and prepared Capital Project requests for submission into next Fiscal Year, documented in detail several aspects of their environment, updated their monitoring system, fixed several issues that needed attention, etc.

Turlock, Ca

Lead engineer on all routing, switching and security deployments, as well as hosted services architecture for both networking and security. Develop process and deliverables for network, security, and wireless assessments. Involved in sales process as requested for those things mentioned. Specialize in deep dives, reverse engineering unknown network topologies, and documenting environments.

Merced, California Area

Assist in the day-to-day administration of diverse LAN/WAN network and server environment, related copper and fiber cabling, with a heavy wireless router and access points presence. Server infrastructure includes IBM Bladecenter/H and iSCSI SANs, including traditional rack-mounted Dell servers. Maintain operating system functions, such as DHCP, DNS, print services, file sharing, etc. Network hardware is predominantly made of Cisco 2800's, 2900's, 6509's, 3600's, and 1700's, and 3750/X spanning across 22 different sites. Routing protocol is EIGRP, HSRP, OSPF, BGP, IP Track and SLA's. Metro Ethernet, T-1 P2P, MPLS, DS3. Security includes an ASA firewall, iPrism Web Filter/Proxy, Sonic Spam Filter, Cisco IRONPORT ESA, MobileIron, Palo Alto Network Firewalls. Terminal Servers framework. Cisco WCS and MSE. Cisco PRIME and ISE.

Technical Project Manager and developer of new infrastructure for Sierra Kings Dental Surgical Center (Parlier, CA): low-voltage wiring, Dell server infrastructure, Cisco network infrastructure and Security Design, Cisco VoIP Phone System using Cisco CM/Unity Express, ASA Firewall, office equipment and copiersDevelopment of Castle’s new technology infrastructure (RFP’s, Bid-process, Cost Benefit Analysis, pre-/post- design, executive summaries) including APC UPS Upgrades, Cisco Network Infrastructure Upgrades, Dell Server Upgrades, Quantum and Cybernetic Backup redesign, VMWare ESX/3i Environment, and Cisco Phone System UpgradesComplete redesign and development of organizations new website: http://www.castlefamilyhealth.orgCoordinated the migration of organization’s core Meditech System to newer OS and software release in 2007Developed new floor plan & office design, wiring, electrical and new network infrastructure for new Behavioral Health Center

Timeline creation and resource managementCost analysis and proposal developmentContract writing and management, including sign-of and milestone payment processingOn-site project managementProject Profitability analysis and reportingSuccessful projects include:Development of new Business & Contract ModelsDevelopment of new Sign-off Procedure modelDevelopment of new Milestone Payment structureBusiness Process Improvement proposal for “reorganization”PM of one of the largest and most successful call center phone system migrations in Las Vegas, NV

Managed day-to-day operations and management of the Court’s network (switches, routers, firewalls, VPN), computers, server-farm, DBMS’ (Oracle, Lotus Notes), Cisco VoIP phone system, and new Oracle-based Jury IVR systemLotus Notes developer and administrator - developed many databases, large and small, bot web-integrated and notBudget Analysis, RFP and Bid development, including Grant writing, management and reportingSuccessful projects include:Migration of the Court’s servers and Email infrastructure onto Microsoft Windows 2000 Advanced Server and Lotus Notes R6.5Re-wired the entire Court using CAT-5 and FIBER OPTICSImplemented a new Voice-over-IP (VoIP) phone system using Cisco’s AVVID Call Manager, Enhanced 911, and Unity solutionsImplemented the Court/County Video Arraignment solution using PolyCom FX/MP video solutions over ISDN and TCP/IP

Support of 160 devices (computers, servers, printers) on the Court’s network, as well as supported software applications (terminal software; MS Office; Word perfect)End-user trainingLotus Notes Administration and Database DevelopmentGrant writing and administrationLiaison to the state and Central Region on local and collaborative Technology initiativesSuccessful projects include:Coordinated the design of the Court’s first networkSetup and configuration of the Court’s Lotus Notes serverWrote the Court’s Quarterly Financials Database, which converted County expenditures, revenue, and payroll data into the Judicial Council’s required format

Supervised the Email Messaging division of the Information Technology divisionManaged the daily operations of the company’s three (3) disparate Email systems (Lotus cc:Mail, Lotus Notes, Microsoft Exchange 5.5) plus the company’s many other message transfer agents (x.400, MCIMAIL, SMTP)Successful projects include:Project Manager for the Lotus cc:Mail to Microsoft Exchange Email Migration – Project team consisted of 22 technology staff spanning all internal IT departments, as well as several focus groups outside the department; Scope: Migrate the company’s fourteen (14) Lotus cc:Mail post offices to five (5) Microsoft Exchange 5.5 servers -- total number of mailboxes converted were 1800+ including over 200 laptops (consulted the Sales Force manager concerning their 400+ laptops) – 5 sites in California, one in Minnesota, and one in Canada, spanning all three work shifts and many time zones

Assisted in the maintenance of eight (8) P-3C Orion aircraft as a Metal Smith and Hydraulics Technician and mechanicMaintained all the squadron’s computersSupervised the Corrosion Control division for a year made up of five (5) personnelSupervised the squadron’s Tool Room for a year made up of two (2) personnelSuccessful projects include:Development of a computerized inventory, personnel and training tracking database system.Special Recognition: Junior Sailor of the Quarter and Junior Sailor of the Year (1993/1994).Honorable Discharge: April 1995

Lead operator of an NCR 8585 mainframe computer systemDaily runs of scheduled and unscheduled jobs, which included general ledger, warrants, inventory, and Payroll, including their signingOperated the burster, collator, signer as neededInventory management of supplies and paperBackup and tape, Disk and Removable Disc Pack managementSuccessful projects include:Development a documentation system that tracked job flowcharts and file layouts, including printing graphic printouts of job flowcharts on a dot matrix printerImplemented the County’s first set of PC’s that used emulation software (VT52 emulation) to the County’s mainframe, as well as the early DOS-based Office-suite package called S.M.A.R.T.

Maintained and operated a Digital PDP 11/70 mainframeExecuted both scheduled and unscheduled jobsBackup and tape managementLarge amounts of data entryOperated the burster, collator as neededMaintained the district’s terminal systemWiring and soldering as neededSuccessful projects include:Developed a basic program that printed data onto Scantron sheets that included the automatic filling out of the vertical columns of bubbles corresponding to the data normally filled out by students (brought error-rate down to 0%)