• Comply with employment programs regulations, including Reemployment Assistance, Wagner Peyser, Voluntary Interim Placement - Enhanced Recovery (VIP-ER), and Ticket to Work.• Conduct workshops and presentations for resume writing, interview skills, and job search strategies.• Analyzed employment trends to improve the effectiveness of job placement programs.• Improved data collection and reporting accuracy by implementing a client tracking spreadsheet.• Create and track clients' IWPs (Individual Work Plans), skill assessments, and educational short-term and long-term goals.

• Ensured punctual delivery routes and adherence to safety protocols.• Successfully managed, prepared, organized, and delivered mail and packages to over 200 addresses daily.• Developed and maintained accurate records of mail delivery.

• Identified and tracked appropriate Key Performance Indicators (KPIs) to measure effectiveness. Achieved a 30%-40% increase in ROI through targeted metrics analysis.• Collected and analyzed web metrics, including visits and conversion rates.• Conducted SWOT analysis and developed customized branding strategies.• Created and executed personalized Marketing Plans tailored to clients' goals.• Utilized Google Analytics, Facebook Ads for analysis and advertising.• Squarespace, Canva, Adobe Suite, Movavi and other website platforms for content creation and website maintenance.

• Consistently exceeded monthly sales targets by an average of 20%, significantly contributing to store revenue growth.• Conducted customer service tasks, tech support I & II, cashier and sales.• Regularly conducted educational sessions for customers on new products and services.• Store top performer from 2019 to 2021. Leader in upgrades, new lines, insurance, tablets, revenue and accessories. • Conducted inventory task and store closing procedures.• Conducted B2C and B2B canvasing and sales leads with Salesforce.

• Conducted targeted training sessions that improved overall team sales performance by 40%. • Developed and implemented a referral program for sales representatives, resulting in a 25% increase in customer referrals and new business opportunities.• Stored key holder, customer service, inventory, monitoring and reporting of incidents, cash management and deposits, weekly and monthly individual progress reports.• Implemented a successful sales strategy, increasing customer retention by 30%. • Recognized for quota attainment, exceptional communication skills and fostering a collaborative team environment.

Retained Top Secret security clearance status, illustrating integrity and commitment to national security protocols.Engineered, repaired, modified, and fabricated a variety of aircraft components, including metal, plastic, and advanced composites, ensuring operational readiness.Applied advanced preservative treatments to aircraft, missiles, and support equipment, enhancing longevity and reliability.Operated and maintained a diverse range of powered and manual tools.Conducted comprehensive corrosion control using chemical and mechanical methods.Performed detailed painting operations on aircraft, ensuring consistent application improving durability and aesthetics.

AchievementsEmployee of the month (June 2006)