Oswaldo Guzman Email and Phone Number

Lead Engineer focused on M365 & Virtual End User Computing (EUC) M365, Mobility+SecurityVMware Horizon VDIEndpoint Configuration Manager

End User Computing, Mobility + SecurityMain Event Entertainment December 2017 – June 2020 (2 years 6 months) Lead Endpoint Engineer focused on End User Computer (EUC), Office 365, Mobility + Security.Research, testing and implementation of Device Management Technologies: Autopilot, SCCM, JAMFOperating System Deployment. Full design and project delivery lifecycle of: Windows 10, MACs and iOS devices.Application deployment and configuration Supported Active Directory and network security and compliance requirements for end user compute.Provided advanced troubleshooting support for the supported systems, including leveraging technical tools to analyze issues.Supported and trained junior engineersProduced technical documentation including: Product Roadmap, Knowledge base articlesDetailed troubleshooting documentation

EU Computing / Endpoint EngineeringSystems Engineer JCPenney Co., Inc.Strategic Desktop Virtualization Contributing member of an engineering team to implement VMware Horizon View 6 POD architecture to support 1,100 JCPenney stores nationwide.Implemented and maintained VMware Horizon VDI to support offshore users and developers in the International Business Office in Hong Kong and India.Evaluated and implemented low power, low cost thin client devices to provide access to published apps or full desktop via Microsoft RDSH and VMware Horizon View.Strategic Desktop and Mobility PlanningCreated standards, methodology and technical specifications for the hardware evaluation of desktops, laptops, mobile devices, high end workstations, thin clients,.Set strategic plans, including the life-cycle and standards of each platform.Developed user’s roles to create meaningful endpoint hardware devices categories.Desktop Operating System automation. Performed configuration and testing for automated image deployment using Altiris and SCCM Deployment Server.

Strategic Direction / Server Virtualization Systems Engineer Participated in and led the evaluation of large vendor proposals for hardware, software, & services.Created roadmap for multiprocessor servers and end user computing platforms and achieved cost reduction by consolidating platforms.Created standards, methodology and technical specifications for the multiprocessor server hardware evaluation and virtualization. Support of large data center infrastructures ensuring high system availability, stability, and performance. Built, maintained and managed Windows Server. Built and support VMware ESXi hosts and guest VMs.