Omar Saeed Email & Phone Number

New York, United States

Provide integrated counseling and case management services that effectively engage residents and promotes health and wellness, personal growth, and housing stability.Provide services ranging from concrete services (benefits and entitlements), to case assistance and management, group programming, individual counseling/support, advocacy, resources and referrals, for residents.Collaborate with residents in the development of client centered, recovery-oriented service plans that identify short and long-term goals.Utilize a harm reduction approach to support tenants around issues of mental health and substance use.Actively engage residents through regular apartment visits, community outings and escorts to appointments as needed.Develop safety plans for residents and work with the team to deescalate and collaboratively manage crises as they arise.Maintain current documentation required for all cases, from all agencies necessary for reporting purposes, including progress notes, case contacts and all case summaries required.Participate in staff and clinical meetings and individual supervision to ensure best practices in the performance of role responsibilities.Make referrals and serve as a liaison with various care coordination agencies, health and mental health providers, substance use programs and employment providers to secure services.Collaborate with the Leasing and Compliance team to ensure housing stability.Participate in a robust training program that includes training in evidenced based models to ensure highest level of service is provided to residents.Perform other job-related functions, as assigned.

New York, New York, United States

Conduct all necessary enrollment activities, including outreach contacts and obtaining consents.Perform initial comprehensive assessments, updating periodically.Develop and implement comprehensive, familydriven Plans of Care (POC).Coordinate care and services between providers and community resources.Make referrals to services and additional resources, ensuring member followthrough.Meet monthly billing requirements for each member.Ensure accurate documentation in the electronic health record (EHR) in compliance with DOH and organizational standards.Conduct assessments and formulate client-centered plans of care.Provide coordination to ensure access to services and address social determinants of health for members with medical and behavioral conditions.Facilitate effective communication among all providers for the ultimate benefit of the client.Update plans at specified intervals and as needed based on changes in client conditions or circumstances.Track and monitor progress, maintaining detailed, accurate, and timely progress notes and other documentation.Offer information and assistance through advocacy and education to clients and families regarding entitlements and community services.Participate in initial and ongoing trainings and staff meetings to maintain and enhance care management skills.Conduct monthly in-person visits for all High and medium acuity clients.Assess and identify HCBS eligible members, assisting with enrollment and providing necessary follow-up.

New York, United States

Serve as the direct point-of-contact for Care Managers and assist and guide Care Managers to respond to and resolve escalated or complex issuesProvide guidance during patient crisis situations, monitor and track these incidents, and ensure proper incident reporting takes placeMonitor and review all Care Management required documentation, and track all cases to ensure that required documentation set forth by governing bodies is completed within the appropriate timeframes.Conduct ongoing chart audits in Care Management platform to ensure all patient charts are in compliance with Health Home NYS and lead Health Home regulationsManage team of Care Managers through supervision and coaching, job shadowing, training and development, ongoing support, and performance assessment, monitoring, and effective and explicit feedbackAttend forums/meetings and participate in conference calls as needed as well as accompany the Care Manager on field visits to facilitate case discussions and provide additional supervision in the field as needed. In addition, to assisting in locating and creating support networks in the community.Manage and service a reduced caseload of 40 patientsIdentify needs, empower and motivate care managers to achieve organizational goals and maximize their potentials

New York, New York, United States

· Perform all enrollment activities as required by DOH and the lead health home. Activities to include but are not limited to; perform outreach contacts, obtain all required signatures on consents, and assist in obtaining supporting documentation· Conduct initial and updated comprehensive assessments.· For HARP enrolled individuals, completes HARP eligibility assessment· Responsible for the creation and management of the member’s Plan of Care (POC)· Coordination of care and services between all providers and community resources· Make referrals to services/additional resources and assist the member in following through with services or appointments· Meet all monthly billing requirements for each member· Ensures all required documentation is entered into the electronic health record (EHR). All documentation should meet standards set forth by DOH, the Lead Health Home, as well as the organization’s best practices· Act as an advocate for the member in a number of settings (school (if applicable), within the home or community, while interacting with different providers or attempting to link member with additional services or resources)· Assist in educating the member/caregiver/supports on the members diagnosis or condition as well as their needs/strengths/ and goals· Assists the member in obtaining and/or maintaining public benefits including but not limited to: Medicaid, Cash Assistance Eligibility, Social Security, Supplemental Nutrition Assistance Program, Housing, Legal Services, Employment· Coordinate and conduct Interdisciplinary Team Meetings in order to facilitate creation of the Plan of Care in addition to coordination of services· Assist with all coordination of services and benefits in the event of a hospitalization or admission to any facility/residence. Coordinate discharge from any hospital/facility and assist with transfers to another CMA or program should it be necessary in order to ensure continuity of care

Aden, Yemen

Responsibilities:• Undertaken field visits to provide technical guidance and supervision as well as regular monitoring of the progress of the protection project activities.• Reviewed and verified socioeconomic/protection household assessments (HHA) on the UNHCR server.• Ensured permanent monitoring/coordination on the protection monitors/ CBI assessor's activities of conducting field visits, internal and external referrals, and timely assessment submission with a focus on the quality/quantity of the household assessments (HHA), Focus Group Discussions (FGD), and Key InformantInterviews (KII).• Conducted missions to other governorates where refugees/asylum seekers reside.• Participated at the monthly coordination and protection working group meetings with UNHCR and other organizations and local authorities.• Communicated with UNHCR protection, CBI, and information management (IM) teams regarding the work progress and challenges encountered during daily assessing work.• Participated in the recruitment of protection monitors/ CBI accessors and provided objective staff performance reviews.• Produced monthly protection monitoring situation reports (Strips).• Drafted thematic assessment questionnaires/song sheets.• Reviewed/provided qualitative & timely monthly reports and database to the reporting officer and project manager giving a comprehensive overview of the achievements and targets reached per activity (activity implementation progress) conducted, indicating the challenges and mitigating measures proposed or to be implemented, indicating issues related to HR, refer to next month's planning, and assist in providing statistics when needed.• Supported/acted as the ASR activity coordinator leading teams in three locations.• Ensured that all other relevant administrative & financial documentation(purchase requests, receipts) are completed accurately as required.

Aden, Yemen

Responsibilities:Reviewed assessments and reports from the protection monitoring teams and liaised with them to make the necessary corrections if neededCollected and managed databases professionally: data collection, insertion, data processing, and analysis of figures on MS excelSupported the protection monitoring coordinator in providing information for the monthly reports.Updated, on a daily/weekly basis, the internal databases for all the activities.Translated documents from English to Arabic or the opposite.Performed regular backups to ensure data preservation.produced the monthly progressive report and supported the protection monitoring coordinator and protection officer with information and analysis for the bi-annual trend analysis and other required data.Created and managed KOBO server forms and other monitoring tools.Ensured the respect of the principle of confidentially and did not disclose any information related to work.conducted other tasks requested by the supervisors.

Aden, Yemen

Responsibilities:Organized classroom lectures and coursework.Prepared materials and activitiesAssigned homework and exercisesIdentified students with special requirements and create individualized plansDetermined exam and assignment gradesProvided feedback based on workload and classroom behaviorKept a record of students’ attendance and gradesResearched new language teaching methods and contentManaged classroom crises and resolved conflictCollaborated with teaching staff and administrators to foster a good student experienceSupported administrators with administration-related tasks.

Aden, Yemen

Responsibilities:Ensured permanent Communication/coordination with the Ministry of Higher Education and Scientific Research.Acted as a point of contact for employees within the university and the ministry or other local authorities when needed.Assisted in delivering, collecting letters, documents to and from relevant government departments/ Ministries.Carried out administrative duties such as filing, typing, copying, binding, scanning, etc.Assisted in preparing certificates, transcripts, and other official documents.Conducted financial transaction processes.Conducted other tasks assigned by line managers.

Aden, Yemen

Responsibilities:Hired, trained, and guided store employees in delivering excellent customer service.Assigned rules and responsibilities to employees for operational effectiveness.Developed action plans for the team to meet operational and organizational objectives.Ensured that store in maintained according to sanitation and cleaning standards.Obtained customer feedback and made appropriate business developments and changes to meet customer needs.Monitored and managed store staff by regularly conducting performance assessments, providing feedback, and setting challenging goals to improve operational performance.Identified and addressed issues in-store performance.Developed strategic and operational plans for managing execution and measuring the results of the store.Scheduled regular meetings to discuss business development opportunities and any issues.Maintain store environment clean, safe, and inviting for customers.

Aden, Yemen

Responsibilities:Helped customers with the use of computers and applications.Responded to customers who encounter error messages from accessing sites, emailing or downloading /server contents.Assisted customers with downloads, printing, and encoding.Monitored the use of computers to ensure compliance with café policies.Troubleshoot hardware, terminals, software and connectivity issues.Tracked customers’ time at computer terminals.Filled orders for food or beverages.Promoted computer or Internet-related products or services.