Responsibilities and Contributions• Identified and analyzed business needs and opportunities for improvement of business processes.• Performed process and data mapping from legacy systems, Business Analysis planning and monitoring, stakeholder analysis, requirements elicitation, requirements analysis and documentation, user training, UAT and support. • Elicited requirements, prepare Business Requirements Document (BRD) containing user requirements, functional and non-functional requirements.• Prepared Functional Design Document with logical/conceptual designs, mock-ups, wireframes, user interface designs, business rules, use cases etc.• Elicited interface requirements and supported the integration of systems leveraging on APIs.• Conducted walkthroughs of requirements with the business to obtain final sign-off.• Liaised with stakeholders to execute Change Requests to improve existing systems and processes.

• JavaScript Web-Based Application (Computer Systems and Process Validation Solution) Implementation of a JavaScript web-based application that reduced the inefficiencies of paper-based validation processes. I managed the business process reengineering, requirements analysis and solution design, interfaces, data and application integration between the solution and external systems bi-directionally, leveraging on SOAP and Restful APIs, ETLs, enterprise service bus• Robotics Process Automation Project (Mobile & Stationary Robots)Implementation of mobile & stationary robots with the objective of reducing human errors in the production process to 0%. I elicited I.T requirements and documented a Global I.T User Requirements Specification (URS) as a standard for robotics implementation globally in Roche. Responsibilities and Contributions• Perform stakeholder analysis to identify impacted and influencing stakeholders and SMEs.• Liaise with IT Business Partners, Product Owner, Project Manager, Validation Lead, Testers, Developer, IT Solution Architect and external vendors to proffer solution to business needs.• Acts as squad lead to facilitate requirements gathering sessions such as interviews, workshops and JAD sessions, and identify knowledgeable stakeholders to drive requirements elicitation.• Analyze and model the end-to-end current state business process (as is), perform gap analysis, document and model the future state (to be) process, and recommend technology solution options.• Create Business Case, User Stories and Acceptance Criteria, User Requirement Specification (URS), Test Cases, Functional Design Document containing mock-ups, wireframes, process models, business rules, use cases etc. for developers to build codes and data base tables for the system.• Facilitated logical design sessions, created FDD and captured transformation rules to identify database tables impacted during data migration from source to destination/target systems.

• Sales Force Implementation: Implementation of Sales Force system with real time API web-services integration with disparate cloud-based SaaS and on-premises solutions. The solution was a customer relationship management (CRM) solution which managed sales, support processes, marketing administration, Salesforce automation, support automation, and enterprise social networking etc.• JavaScript Web Based Application (FinnOne Loan & Asset Management Solution)Implementation of a Credit, Loan & Asset Management solution giving the company a distinct strategic advantage in terms of risk assets management, securities and assets under management.• Oracle ERP Solution Implementation for credit and financial advisors enabling mobile data and branch information access.Responsibilities • Liaised with business stakeholders to understand the business needs and opportunities for business and system improvement, and translate to functional, non-functional and solution requirements.• Performed Business Analysis planning and monitoring, stakeholder analysis, requirements elicitation, requirements analysis and documentation, user training, UAT and support. • Prepared training materials and facilitated training of business end-users on system functionality.• Elicited requirements from stakeholders using various techniques, documented requirements and user stories, and translated business requirements into detailed functional specifications.• Elicited interface requirements and supported the integration of systems leveraging on APIs.• Identified and managed risks, assumptions and constraints for requirements, communicated risks to project team and provided recommendations on risk response plan to manage risks.• Liaised with testing team to translate user requirements and use cases into test cases for testing.• Planned and directed User Acceptance Testing and ensured UAT entry and exit criteria are met.