Osama Daoud Email & Phone Number

As a GRC-Business Excellence Specialist at Zain Jordan, I have seven years and above of experience in the telecommunications industry, specializing in process optimization and automation, quality and compliance management, and performance evaluation and improvement. I am certified in C++ IDE, network virtualization, and networking basics, and I have strong skills in business excellence and digital transformationIn my current role, I collaborate with a team of experts to design, implement, and monitor processes and standards that ensure the excellence and efficiency of Zain Jordan's services and operations. I use my mathematical and analytical skills to measure and report on the performance and satisfaction of our customers and stakeholders, and I provide feedback and recommendations for enhancement. I also utilize Lunix tools and technologies to streamline and automate our workflows and systems, and to support our team members and customers in high-pressure working environments. I am highly motivated and eager to learn new technologies and acquire new skills to advance my professional development and contribute to Zain Jordan's vision and mission. I have close attention to detail, strong organizational and communication skills, and good judgment. I am fluent in, English, and Arabic, which enables me to communicate effectively with diverse and multicultural audiences.

Listed skills include Six Sigma, Information Technology, Research And Development, Ip Vpn, and 43 others.

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  University Of Greenwich

  Electrical, Electronic And Communications Engineering Technology/Technician