Osama Asami Email and Phone Number
I am an IT Engineer with a passion for technology and a drive for excellence. In my IT Support role, I excel at diagnosing and resolving technical issues, providing top-notch customer support, and ensuring that technology runs smoothly for end-users. As a Junior Front-End Developer, I'm dedicated to crafting user-friendly and visually appealing web experiences.With a solid foundation in both IT support and web development, I bring a unique blend of technical problem-solving and creative design skills to the table. I am committed to continuous learning, keeping up with industry trends, and delivering innovative solutions that enhance both the functionality and aesthetics of technology. I am excited about the opportunities to contribute my skills in both roles and to work collaboratively in dynamic tech environments.
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Technical Support SpecialistElite Wherego Nov 2023 - PresentDubai, United Arab Emirates• Analyzed equipment performance logs to determine repair or replacement requirements.• Testing applications and ensuring their smooth functionality.• Managing daily issues, including programming problems, printers, POS systems, phones, and laptops.• Monitoring the dashboard and database.• Generating daily reports on application testing.• Documenting issues encountered. -
Junior Frontend DeveloperStoreus Jul 2023 - Oct 2023Dubai, United Arab Emirates• Conducted comprehensive testing across DEV, UAT, and Live environments for both website and mobile app.• Developed and executed detailed test plans and cases, emphasizing end-user functionality, usability, and performance.• Maintained and configured UAT testing environment to replicate production conditions.• Proficient in Git for version control and GitHub for collaborative code development.• Committed to continuous learning and staying up-to-date with React.js trends and best practices. -
Information Technology Help Desk SupportRayat Al Fakhama Technical Servicess L.L.C Nov 2022 - Mar 2023Sharjah Emirate, United Arab Emirates• Monitoring the performance of servers and devices using PRTG.• Handling errors reported by the customer service team and liaising with clients to resolve issues related to ADSL services.• Preparing and submitting daily work reports.• Managing daily tasks including formatting computers, configuring and connecting printers, and installing software.
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Technical Support SpecialistHaram Internal Transfers - الهرم للحوالات الداخلية Mar 2022 - May 2022Damascus, Syria• Provide technical support to company staff and centers.• Updating computer software. as well as upgrading hardware and systems.• Install computer peripherals for users (printer, Barcode, Scanner).• Resolve the issues on-site, if any in case the problem is not resolved remotely.• Collaborate with other IT Team staff to research and resolve problems Training the end users on the latest technologies. -
It Support TechnicianMtn Syria Feb 2022 - Mar 2022Damascus, Syria• Monitoring and maintenance of computers - printers.• Installing new software on the devices.• Provide technical support to all provider employees.• Providing technical support to ADSL customers.• Work to implement the technical tasks assigned to it by the network manager and the systems manager.
Osama Asami Education Details
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69.15
Frequently Asked Questions about Osama Asami
What company does Osama Asami work for?
Osama Asami works for Elite Wherego
What is Osama Asami's role at the current company?
Osama Asami's current role is IT Support | Desktop Support | Technical Support | IT Helpdesk.
What schools did Osama Asami attend?
Osama Asami attended Damascus University.
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