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Osama B. Abdalla is listed as Future Ready | IT Leader | Cybersecurity Professional | Strengthening IT Operations | Service Delivery at University of Nebraska System, a company with 17698 employees, based in Lincoln, Nebraska, United States. AeroLeads shows a matched LinkedIn profile for Osama B. Abdalla.
Osama B. Abdalla previously worked as Application Support Analyst at University Of Nebraska System and IT Technical Consultant at University Of Nebraska System. Osama B. Abdalla holds Bachelor Of Science (Bs), Information Technology from Sikkim Manipal University (Smu).
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Dynamic IT professional with over 9 years of experience in higher education, specializing in web application security and holding a strong passion for hardware and endpoint security. Adept at planning, organizing, and managing IT operations, infrastructure maintenance, and cybersecurity configuration while ensuring seamless desktop troubleshooting. Keen on identifying vulnerabilities and implementing strategic, timely solutions to safeguard data, network access, and backup systems.Committed to staying at the forefront of cybersecurity trends and developments, I am eager to leverage my skills and knowledge to contribute to an organization that values cutting-edge security solutions and a proactive approach to protecting valuable data and resources.Certified, Service Desk Analyst by SDI London, UKCertified, Technology Specialist, MicrosoftLinux RHCE 5.0
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A career timeline built from the work history available for this profile.
Lincoln, Nebraska, United States
Provide comprehensive security and technical support for a portfolio of 53+ on-premise & cloud hosted web applications, ensuring adherence to security best practices across Windows and Linux environments.Proactively monitored application logs and performance using Dynatrace & Pingdom tools.Proactively enhance web application security posture by configuring.
Lincoln, Nebraska, United States
Partnered with cross-functional teams to pinpoint bottlenecks in order fulfillment processes, streamlining workflows and resulting in a 12% reduction in order-to-ship time.Led a 7-member technical support team, diagnosing and resolving critical incidents that increased system uptime by 20.Led system-wide upgrade project for School of Natural Resources.
Saudi Arabia
Authored comprehensive system knowledge base articles and troubleshooting guides, empowering users to self-resolve issues and reducing support ticket volume.Troubleshot and resolved complex SCCM deployment failures, minimizing downtime and ensuring successful software rollouts.Performed routine audits of systems and software.Participated in testing and.
King Abdullah University Of Science And Technology
Simplified complex technical concepts and procedures for non-technical users, reducing support call volume by 20% and improving user satisfaction.Designed and delivered engaging training sessions on new software features.Delivered exceptional support for public safety application users, maintaining high service standards.Analyzed and diagnosed computer.
Saudi Arabia
Managed the school's IT infrastructure, including desktop support for over 300 users, achieving a 95% satisfaction rate.Established and documented business processes and applications created data extraction or report utilities, and effectively communicated support issues and statuses to both the technical team and stakeholders.Developed and maintained.
Maintain detailed documentation of all IT-related systems and configurations.Assist in inventory management of IT assets and track usage of consumables.Participate in testing phases and provide feedback on system functionality.Troubleshoot network issues under the guidance of a senior engineer.Assist in managing database connections and performing database.
Other employees you can reach at nebraska.edu. View company contacts for 17698 employees →
Tom Harvill
Colleague at University Of Nebraska System
Lincoln, Nebraska, United States, United States
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Mary Jo Haverkamp
Colleague at University Of Nebraska System
Lincoln, Nebraska, United States, United States
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Dodie Eveleth
Colleague at University Of Nebraska System
Lincoln, Nebraska, United States, United States
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Ladonna Werth
Colleague at University Of Nebraska System
O'Neill, Nebraska, United States, United States
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Becky Schuerman
Colleague at University Of Nebraska System
Martell, Nebraska, United States, United States
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MM
Michelle Mullen
Colleague at University Of Nebraska System
Lincoln, Nebraska, United States, United States
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Mark Hinze
Colleague at University Of Nebraska System
Juniata, Nebraska, United States, United States
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BB
Bob Bolin
Colleague at University Of Nebraska System
Lincoln, Nebraska, United States, United States
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DH
David Hardin
Colleague at University Of Nebraska System
Lincoln, Nebraska, United States, United States
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WL
William Lyons
Colleague at University Of Nebraska System
Lincoln, Nebraska, United States, United States
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Quick answers generated from the profile data available on this page.
Osama B. Abdalla works for University of Nebraska System.
Osama B. Abdalla is listed as Future Ready | IT Leader | Cybersecurity Professional | Strengthening IT Operations | Service Delivery at University of Nebraska System.
Osama B. Abdalla is based in Lincoln, Nebraska, United States while working with University of Nebraska System.
Osama B. Abdalla has worked for University Of Nebraska System, Kaust (King Abdullah University Of Science And Technology), Kaust, Dar Al-Thikr Schools & Bloom Kindergarten, and Petronas.
Osama B. Abdalla's colleagues at University of Nebraska System include Tom Harvill, Mary Jo Haverkamp, Dodie Eveleth, Ladonna Werth, and Becky Schuerman.
You can use AeroLeads to view verified contact signals for Osama B. Abdalla at University of Nebraska System, including work email, phone, and LinkedIn data when available.
Osama B. Abdalla holds Bachelor Of Science (Bs), Information Technology from Sikkim Manipal University (Smu).
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