In my journey in Carrefour structure I was able to fulfill my role and gain the experience to move up in the company, I have started as Supervisor in the Business Administration Department then as CCO Head of Cashiers and lastly as Team leader in FFD and my responsibilities as follow: - Coordinate customer service operations (sales processes, orders)- Track the progress of weekly, monthly, quarterly and annual objectives.- Monitor and maintain store inventory.- Evaluate employee performance and identify hiring and training needs.- Supervise and motivate staff to perform their best.- Coach and support new and existing Sales Associates.- Monitor retail operating costs, budgets and resources.- Communicate with clients and evaluate their needs.- Analyze consumer behavior and adjust product positioning.- Handle complaints from customers.- Research emerging products and use information to update the store’s merchandise.- Create reports, analyze and interpret retail data, like revenues, expenses and competition- Conduct regular audits to ensure the store is functionable and presentable.- Make sure all employees adhere to company’s policies and guidelines.- Act as our store’s representative and set an example for our staff.- Monitor inventory levels and order new items.- Controlling prices of some items depends on the margin on it.

- Maintain accurate records by following hospital procedures.- Ensure patient charts, paperwork, and reports are completed in an accurate and timely manner.- Keep all medical records confidential and protected.- File all patients’ medical records and information.- Supply the nursing department with the appropriate documents and forms.- Performs high volume scanning of patient records.- Pulls charts, records, and other medical information when needed.- Processes patient record requests.

- Scheduling transportation services, allocating drivers, and planning routes.- Processing transportation documentation and monitoring drivers' logbook entries.

- Planning publicity strategies and campaigns.- Writing and producing presentations, articles, press releases and social media posts.- Commissioning or undertaking relevant market research and data analysis.- Coordinating and analysing the success of online advertising.