Osama Mansour Email and Phone Number

Driving our customers’ transformation on Databricks. Owning the technical relationship between our enterprise customers and Databricks, helping our customers to leverage their Databricks investments through architecture, implementation, and operational health engagements in the Data and AI.

Design cloud data architecture solutions for NTT customers. Leading advisory engagements focusing on Data Strategy, Data Governance, Data Architecture and DataOps

Working with wide range of customers to design cloud AI and data solutions on Azure and AWS.Helping customers to get useful insights from their data, migrate from on-prem legacy databases to modern data platform.

Design AI solutions (Computer Vision, NLP and predictive analytics) for international and local clients ranging from public and private sector using wide range of technologies and frameworks supports multi-cloud environments.

Advanced Analytics and Big data consultant/ architect working with wide range of Big Data, data visualizations and AI technologies including Azure Big data solutions, Databricks, Azure Machine Learning, MapR and Cloudera to provide an end to end Advanced Analytics solutions. Using machine learning algorithms to do predictive analytics and help business take informative decisions. Building machine learning algorithms and pipelines to run at scale and creating prototypes

Helping organizations moving to the cloud (Azure, Office 365 and Data Platform).

* Working closely with Project Management, Project Technical Lead, Infrastructure Engineers, Development team and other Service Provider Groups to develop and implement technical solutions.* 2nd Level Problem Resolution based on ITIL.* Develop and recommend improved methods for implementing SharePoint Server 2010 and 2013.* Maintain a high level of expertise installing, configuring, upgrading SharePoint Server 2010 and 2013.* Interfaces with vendors, and partners to install and troubleshoot 3rd party SharePoint problems.* Produces and interprets SharePoint performance trends.* Performs SharePoint sites capacity planning and alerting.* Consults with customers to identify SharePoint requirements.* Designs and configures SharePoint implementation.* Assesses new and relevant SharePoint technologies.* Maintains design requirements documentation with accurate information.* Participates as a Subject Matter Expert in architectural and design reviews.* Makes recommendations for project change as needed to improve functionality, performance, enterprise impacts, and standards compliance.

Working with Vodafone Group GmbH for the following:Manage and Administrate the platform backend servers (Windows Server, SharePoint, SQL Server).Ensure to meet the systems availability for all the backend systems excluding planned outage.Follow-up on the daily health checks and fix problems once they appear on a server.Insure to solve assigned Trouble Tickets (TTS) for the supported systems within SLA.Clear notification for any production problems - IR report.Keep up to date with the new product versions and new releases.Manage installing and upgrading software. This includes the deployment of new shipments.Customers’ management and Contribute in developing the service level agreement.Meet with customers at management and professional level on weekly bases; track complaints, requirements and report. Crisis Management & Escalations, Managing any crisis related to the system.Communicate with cross functional groups and committees as required to handle cross projects or issues

• Providing Global IT support for Vodafone Enterprise & Web Applications for all branches of Vodafone Companies around the world. • Enterprise Web Applications include Enterprise intranet portal, Document Management system, Online Surveys, Microsoft SharePoint, Financial applications, Analytical and BI application,RSA SSO, EMC eRooms, Wiki/Blogs, Vodafone DNS, IDM. • Liaising with people at all levels within VGSL from the Managers to internal users as well as external members, resulting in the development of close working relationships• Directly involved in the decision making process relating to IT strategy and implementations.• Running numerous IT projects and liaising with customers and managing suppliers. • Documenting the design of the application and the software installations and user guides.• Good communication skills specially in a multicultural environment • Working under stress, Dynamic and Customer oriented • Understanding of the Telecommunications Market

I'm working as DW/BI consultant, I'm using Teradata as a DW and Microsoft tools for BI development.Cube development using MS SSAS.Reports development using MS SSRS.Participated in design and creation of DB with all its objects using Teradata.Web Developer ASP.NET 2.0, 3.5Microsoft SQL Server Developer 2005 - 2008.SharePoint 2007, 2010 Developer.

I was working as a software engineer and sharepoint developer using microsoft technologies.