1. Strategic Leadership: Led the development and execution of cloud strategies that align with businessobjectives, focusing on infrastructure optimization and delivery of innovative solutions.2. Pre-Sales & Business Development: Engaged in client meetings, addressed technical concerns, andcontributed to the creation of compelling business cases for cloud projects.3. Financial Management: Managed budgets for cloud projects, ensuring cost-effective deployment andoptimized cloud spending. Utilized MS Excel for financial forecasting, budget tracking, and cost analysis.4. Team Management: Directed a cross-functional team, assigned tasks based on skills and certifications, and facilitated the enhancement of both technical and soft skills within the team.5. Security & Compliance: Ensured compliance with ISO standards (27001, 9001, 20000, 23301), driving thedevelopment of secure and efficient cloud solutions.

1. Client-Centric Cloud Delivery: Developed and executed cloud service delivery plans tailored to client needs,ensuring SLA commitments were consistently met.2. Roadmap Development: Created roadmaps to guide the team in meeting client requirements, focusing on enhancing service delivery and business growth.3. Training & Development: Planned and implemented training programs to enhance the team’s technical and soft skills, aligning them with organizational goals.4. Pre-Sales Activities: Supported pre-sales engagements by addressing technical queries and providing input for business development strategies.

Overseeing information technology and computer systems, I enhance organizational communication, reduce human labor, and support both short- and long-term business goals while distributing complex information effectively. I plan, organize, control, and evaluate IT and electronic data operations to boost security and controls, while hiring, training, and managing IT staff to ensure clear communication of job requirements and enhanced performance. By formulating and implementing policies and procedures, I coordinate systems efficiently and collaborate with clients to resolve concerns in line with organizational policies.In managing IT infrastructure, I conduct system audits, identify problematic areas, and develop strategic solutions to optimize performance and reduce costs. I also prepare the annual IT budget to ensure cost-effective operations and maximize return on investment by acquiring cost-justified IT components. I stay ahead of future industry trends by evaluating performance, supporting upgrades, and designing office automation standards, overseeing the deployment of office systems, and mitigating IT and data risks. Additionally, I ensure data security, network access, and backup systems remain robust while measuring IT performance in operating systems, telecommunications, network management, and desktop support.My expertise extends to managing Virtual Private Cloud (VPC) environments, where I formulate policies focused on security, governance, and compliance. I identify and resolve infrastructure concerns, driving strategic solutions to optimize performance. Collaborating closely with clients and internal teams, I ensure that VPC needs are met while mitigating risks and delivering custom solutions. Through careful budget management, project tracking, and data analysis, I ensure that IT investments are cost-effective and aligned with business objectives.

Developed, maintained, and monitored IT infrastructure to optimise operations and ensure service deliver within the budgetary constraint. Designed and executed new systems for new projects to ensure timely deliveries. Delivered tier 3 support for VMWare, SAN Storage, Windows servers, Cisco equipment, Switches, Routers, Firewall, Barracuda Web Filter, and Antispam products. Led overall IT procurement operations to perform accurate job. Participated in budget forecasting, team management, and project deliverables operations to ensure smooth flow departmental operations. Prepared IT maintenance plans to reduce downtime and increase productivity. Collaborated with vendors to troubleshoot issues and coordinate dispatches. Conducted telephonic trainings of vendors to manage troubleshooting operations.• Maintained 99.6% IT Service UP Time over the Year.• Ensured compliance with backup plans, sets, and procedures.• Designed, constructed, and maintained 2nd largest datacentre in Muscat.

Designed and developed high capacity datacentres with six racks, including cooling systems (airflow) and two redundant powers supply for each rack. Developed, implemented, and maintained Data and VOIP network to manage 3000 network nodes.• Established virtualised cloud to handle up to 30 VM’s along with a storage device (NETAPP) and 900+ stations, in addition to 3 remote sites with +5 servers each and more than 80 PCs.• Designed cable tray design under raised up Floor and top of the racks, water detection, firefighting systems (FM 200).

I was assigned as an I.T Manager to a A’Seeb Sewage Project. I was responsible of all I.T work in theproject. Job roll was to establish a network of 5 servers and more than 150 stations in addition to 5printers. My responsibilities in addition to the ones mentioned in the previous projects to set networkprocedures, Computer usage besides to budget forecasting for the Departments.

I was assigned as LAN / WAN Network Administrator to Advanced earthwork and reclamation project(Salam Resort and SPA). I was handling a project of 157 computers 10 printers and 5 servers. I wasresponsible to install a new network at site offices. Furthermore, I was responsible to install all thecommunication gears (phone line and internet line). Our phone line is PRI line and our internetconnection is a direct lease data line to our main office. Furthermore I had to expand our network toother site which is 1.5 Km far away by using WLAN.

I was assigned as a LAN / WLAN Network Administrator to Rabigh Olifen Plant Project of a value ofU$350M. Responsibilities included but were not limited to establish a network of more than 200 stations together with 6 servers and more than 20 printers. I was assigned to install, monitor and support area network and accompanying hardware and software, analyze performance and make recommendations to enhance reliability, usability, and other aspects of system performance. Provide guidance to users on hardware, software and network operations. Liaise with network users in order to Identify problems, agree remedial action and undertake emergency network maintenance if required. Research, develop and present proposals to management to introduce new IT solutions or to modify existing systems to improve quality, durability and performance. In addition to provide advice and assistance to the procurement and provision.

I was enrolled in the LAN / WLAN Network administration to Suhar Port Industrial Infrastructureproject of value of U$120M. I was engaged to administrate, monitor and support area network whichconsist of 65 stations and 5 servers. Responsibilities included day to day running of computer systems and networks including the preparation of back up systems, and to perform regular checks to ensure the smooth functioning of such systems. Addresses IT problems from users, advice network users remotely on the sequence of actions that are likely to remedy the problems.