Osama Raafat Email and Phone Number
Osama Raafat personal email
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OBJECTIVETo join an organization that would provide me an opportunity in the field of business, whereby I can both utilize and enhance my educational background combined with my experience, training and my interpersonal skills.Specialties: brand management, budgeting, business correspondence,
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Head Of AcceptanceFawry Banking And Payment Technology ServicesEgypt -
Head Of AcceptanceAman For E-Payments Oct 2019 - PresentEgypt Assigned to lead the expansion plan of acquiring project through Aman retail and Acceptance network outlets to raise the revenue over 1 billion and increase the transacted POS. Responsible the acceptance project with CBE initiative . Manage team contain of 60 sales reps dedicated to acceptance project and follow up with retail channel to increase the monthly revenue plus the POS and 220 sales reps in retail channel. Manage, recruit, motivate and train the sales force team. Conduct weekly meetings with the sales team to support and bring them up to date of any new idea and technical issues, marketing strategy or promotional materials that we intend to place in the market. Penetrate and develop the sales channel to increase the market share, point of sale. Provide monthly forecast, sales analysis and commission scheme analysis. Manage the department's objectives, KPIs and appraisals. Developed and maintained top level decision maker relationships at strategic partners. Ensure the strategy and goals for our solutions are in alignment with NBE corporate and merchant strategy Ensure that sales team collected the required documents to activate the payment services.
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Head Of AcceptanceFawry Banking And Payment Technology Services Aug 2017 - PresentEgypt Assigned to lead the expansion plan of acquiring project through fawry and non – fawry outlets to raise the revenue over 1 billion and increase the transacted POS. Manage team contain of 22 sales reps dedicated to acceptance project and follow up with retail channel to increase the monthly revenue plus the POS. Manage, recruit, motivate and train the sales force team. Conduct weekly meetings with the sales team to support and bring them up to date of any new idea and technical issues, marketing strategy or promotional materials that we intend to place in the market. Penetrate and develop the sales channel to increase the market share, point of sale. Provide monthly forecast, sales analysis and commission scheme analysis. Manage the department's objectives, KPIs and appraisals. Developed and maintained top level decision maker relationships at strategic partners. Ensure the strategy and goals for our Solutions are in alignment with NBE corporate and merchant strategy Ensure that sales team collected the required documents to activate the payment services. -
Fawry (Banking And Payment Technology Service) Oct 2012-Dec 2014 Indirect Sales ManagerFawry Banking And Payment Technology Services Sep 2012 - PresentEgypt• Responsible for all accounts (indirect sales channel) Increase the sales volume across our indirect sales channel such as (vodafone agent- Mobinil agent- Etisalat Agent)• Penetrate and develop the sales channel to increase the market share, point Of Sales.• Ensure 100% coverage for all fawry service across the indirect sales channel.• Achieve sales targets and implement plans and ensure that all accounts are Developed efficiently • Identify and solve customers' complaints.• Follow up the Accounts payment options (cash, LG)& ensure refill the credit limit. • Provide monthly forecast, sales analysis and commission scheme analysis.• Develop new idea ( pos-handset-emulator) to increase sales volume.• Manage, recruit, motivate and train the sales force team (Drive thru project) Etisalte retail.• Conduct weekly meetings with the sales team to support and bring them up to date of any new product/s, marketing strategy or promotional materials that we Intend to place in the market.• Conduct weekly meetings with our agents to resolving the problem and motivate them. • Following up competitors’ activities.• Attend seminars, projects for the launching of new service Implemented by the billers.• Make frequent training to the customers to enhance the customer's product Knowledge, which leads achieving the department strong understanding of Fawry’s business initiatives and industry trends; understand the competitive landscape and market opportunities -
Jan 2015– Nile Engineer For Project (Hisense Business Unit Sales Manager):Nille Engineering ( Hisense Smart Phone ) Jan 2015 - PresentCario• Ensure the development of sales strategies and action plans, and lead their implementation• Locate and propose potential business deals by contacting potential partners as well as discovering and exploring opportunities• Screen potential business deals by analyzing market strategies, deal requirements, potential, and financials; evaluate options; resolve internal priorities• Demonstrate the ability to leverage resources and strategically manage the growth of customer relationships• Maintain responsibility for full sales cycle, from opportunity identification through to negotiation and close of sale, with a heavy focus on prospecting• Deploy optimal sales strategies in order to develop, negotiate and secure profitable business with partners• Ensure that sales and revenue objectives are met and/or exceeded• Maintain an in depth understanding of the distribution industry and its members, regulators and service providers• Detect complex problematic situations and, upon escalation, intervene to implement any required corrective measures• Participate in budget planning and the close follow-up of actual monthly expenses as opposed to budget; analyze and justify any discrepancies• Monitor market trends and changes in the regulations to ensure the evolution of current practices• Conduct the forecast with our vendor.• Follow up with vendor about roadmap.• Responsible for the pricing and stock availability.• Responsible for the margin& portfolio.• Responsible for the increase the market share through opening the new channels such as (Online store, Tka, operator)• Responsible for overall whole sale accounts.• Responsible for increases the sales volume.• Responsible for increases the number of pos.• Develop and execute a national sales business plan
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August 2009 – Oct2012 Nile Engineer(Nile Tel Project) –Vodafone Agent Giza-Egypt Brand ManagNile Eng Vodafone Agent Jul 2009 - Present• Responsible for managing telecom product (Overall Egypt with direct reporting of seven area sales mangers )• Responsible for planning, pushing strategy development , fortelecommunication product.(Vodafone ,Samsung ,LG .Huawei& other.• Develop & communicate new offer , Monthly promotion & incentive scheme• Conduct product knowledge training for area sales managers• Contact the suppliers regularly in terms of “promotions, orders, Campaign an Marketing & budget • Handle compensation, price protection .damage items .profitability with suppliers.• Provide monthly forecast, sales analysis and pricing analysis to The Principalsin Order to source sufficient stock requirement, Provide monthly forecast, sales analysis and pricing analysis to The Principals in Order to source sufficient stock requirement. Manage , motivate sales team to achieve target & providing monthly Bonus -
Area Sales ManagerAxiom Telecom Aug 2006 - May 2009• Responsible for the distribution of all mobile brands 4 wholesales & Key accounts.• Penetrate and develop the sales channel to increase the market share, point of Sales.• Push & Follow up the outlets towards selling our products. • Identify and solve customers' complaints.• Follow up the dealer's payment options • Provide monthly forecast, sales analysis and pricing analysis to The Principals in Order to source sufficient stock requirement.• Develop new bundles to increase sales volume.• Manage, recruit, motivate and train the sales force team.• Conduct weekly meetings with the sales team to support and bring them up to date of any new product/s, marketing strategy or promotional materials that we Intend to place in the market.• Following up competitors’ activities.• Attend seminars, projects for the launching of new products Implemented by the suppliers’.• Supervise the promoters team to enhance our products in Customer’s shops and Ensure their fast movements.• Ensure that all outlets are properly merchandised to give the outlets a Professional look which facilitate the products Selling.• Make frequent training to the customers to enhance the customer's product Knowledge, which leads achieving the department quota.• Contact the suppliers' in terms of “promotions, orders, Campaigns and Marketing Budget".• Involved with Brand Manager in determining the quantities to be ordered based On sales forecast and planned promotions.• Develop Market's researches & Surveys in terms of stock levels, stock availability In the market in order to demonstrate superiority over the Competition.• Responsible for launching our products in new zones like Upper Egypt, Delta, ……….etc, in terms of marketing survey’s, promotions, campaigns and sales Distribution channels. -
SalesVodafone Jun 2003 - Aug 2006• Identify Vodafone dealers’ problems and solve them.• Push the dealers towards selling our products.• Motivate the dealers and maintain their satisfaction to achieve the department Objectives. • Support Vodafone supervisors with the suitable reports about the market status in Terms of stock levels, stock availability in the market in order to demonstrate Superiority over the competition• Help Vodafone agents to make sales calls by pushing the dealers towards Them and making joint sales calls• Make frequent training to the dealers to enhance the dealer's product knowledge, This leads achieving the department quota• Responsible for some special projects between the Indirect channel and the Marketing Department• Attain branding superiority: Guarantee availability and visibility of Vodafone • Branding (in & out) dealers’ outlet.
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Marketing DepartmentVodafone Live Project Feb 2002 - May 2003
Osama Raafat Skills
Osama Raafat Education Details
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Accounting Major
Frequently Asked Questions about Osama Raafat
What company does Osama Raafat work for?
Osama Raafat works for Fawry Banking And Payment Technology Services
What is Osama Raafat's role at the current company?
Osama Raafat's current role is Head of Acceptance.
What is Osama Raafat's email address?
Osama Raafat's email address is hi****@****ail.com
What schools did Osama Raafat attend?
Osama Raafat attended Cairo University.
What skills is Osama Raafat known for?
Osama Raafat has skills like Sales Operations, Marketing, Sales, Team Management, Team Leadership, Negotiation, Management, Business Planning, Project Planning, Customer Relationship Management, Teamwork, Telecommunications.
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Osama Raafat
Contracts Management Consultant | Claims Management | Fidic | Clac | Commercial Consultant | Claims Analyst | Chartered Quantity Surveyor(Rics), PmpCairo, Egypt3orascom.com, gmail.com, orascomci.com -
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