Osama A. Shaykh Email & Phone Number

Islamabad, Pk

Islamabad, Islāmābād, Pakistan

• Performed root cause analysis to provide resolutions for production issues.• Identified systems inefficiencies through performance data analysis.• Successfully conducted ISO 27001 gap analysis, Stage-I and Stage-II audit• Consulting and Advising IT & IS, Infrastructure, and Application framework across the country offices• Responsible end-to-end for success of all Business-IT projects in respective GBU's and its function ensuring technology solutions delivered on time with… Show more • Performed root cause analysis to provide resolutions for production issues.• Identified systems inefficiencies through performance data analysis.• Successfully conducted ISO 27001 gap analysis, Stage-I and Stage-II audit• Consulting and Advising IT & IS, Infrastructure, and Application framework across the country offices• Responsible end-to-end for success of all Business-IT projects in respective GBU's and its function ensuring technology solutions delivered on time with full standards• Safeguard assets by planning and implementing disaster recovery, back-up procedures, information security, and control structures. Show less

Toronto, Ontario, Canada

• Conducted ISO 27001 and SOC-1 Gap Analysis for Global Trade Corporation• Implement vulnerability testing, threat analyses, and security checks• Cost estimations and classify integration issues for various IT project teams• Provide professional supervision and guidance to security teams• Implement organization-wide of Azure AD and Microsoft MDM• Automate security logging and power-shell scripting• Implementation of web application firewall for application servers

Islamabad, Islāmābād, Pakistan

• Plan, architect, and launch innovative ICT based solutions for federal government organizations focusing on G2G, G2B, and G2C services• Design Network & Infrastructure standards• Managing complete infrastructure at National Datacenter that hosts primarily email services, web, and application services• Used critical thinking to break down problems, evaluate solutions and make decisions

Muscat, Oman

• Worked flexible hours across night, weekend and holiday shifts.• Drove operational improvements which resulted in savings and improved profit margins.• Prepared variety of different written communications, reports and documents.• Developed team communications and information for meetings.

Lahore, Pakistan

• Managed over 50 support calls per day.• Drove operational improvements which resulted in savings and improved profit margins.• Learned new skills and applied to daily tasks to improve efficiency and productivity.• Identified issues, analyzed information and provided solutions to problems.

Lahore, Pakistan

• Increased overall system efficacy by 10%.• Provided comprehensive training to internal and off-site users to optimize systems maintenance and resolve recurring issues.• Created patches and solutions to fix bugs in existing applications.• Maintained current software licenses for computers and mobile devices.• Implemented internet and intranet applications on multiple platforms.

Bachelor'S Degree

Masters, Computer Science

Masters In Business Administration, Management Information Systems