Osama Askar Email and Phone Number
Osama Askar personal email
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I have 10 years experience in IATA travel agencies in GCC market( KSA-UAE-QR-KW-BH-EG) ••My skillsManagerial level:Lean of six sigma( white- yellow- green)Team management.Ownership and decision maker.Customer service:callcenter, On queue, Face to face, Off queue, Email and Social media customer service expert.- Coaching Technique user.- TO DO LIST, assign tasks, monitoring, using SMART technique to improve the revenues, with having a good environment for agents to work in.- Brain storm ability in crisis situations with decision making to resolve the issue.- Ability to work rotational shifts- Good dealer with teamwork.- Computing skills (ic3) (software- Microsoft office {word-excel-PowerPoint} - living online)- E-marketer (social media and paid advertisement and self studying SEO and planning techniques.- Speak: - English (excellent) / Arabic (excellent).- Photoshop (beginner-advanced).- Work under pressure.- Fast learner.- B2C experienced airlines ticketing sales.- Corporate airlines ticketing arranger.•making flight reservation with lowest fare or find the best route that suitable with the customer.•Issuing flight tickets.•Doing reissue on tickets manually or automatic.•Open suspended tickets.•Issuing EMD and refund the EMDs with residual values.•Doing refund manual or auto.*search for the best flight route with the best price to the customer* make holiday packages for various destinations.* follow up with customer to get their feedback about the trip and what is the advantages and disadvantages they saw to develop our service.* VIP service with professional customer service via phone- email- whatsapp and different communicating channels.* cruise reservation.* worldwide car rental.* preparing tourism visa documents for (Schengen visa- Chinese- etc)
Alma Travel
ViewOsama Askar Skills
Osama Askar Education Details
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Faculty Of Law English Department In Mansurah UniversityLaw -
E-Marketing AcademySocial Media And Online Ads On Fb,Twt,Linkedin,Google Adowrds,Youtube And Seo
Frequently Asked Questions about Osama Askar
What company does Osama Askar work for?
Osama Askar works for Alma Travel
What is Osama Askar's role at the current company?
Osama Askar's current role is Certified lean of six sigma-Travel and tourism expert-Customer service expert-Operation management- GDS instructor-Airlines reservation GDS expert-.
What is Osama Askar's email address?
Osama Askar's email address is os****@****ail.com
What schools did Osama Askar attend?
Osama Askar attended Mansoura University, Faculty Of Law English Department In Mansurah University, E-Marketing Academy.
What skills is Osama Askar known for?
Osama Askar has skills like Management, Microsoft Office, Social Media Marketing, Time Management, Customer Service, E Commerce Seo, Emarketer, Airline Ticketing, Amadeus Gds, Ic3, Event Planning, Live Events.
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Osama Askar
Digital Marketing | Social Media Specialist | Content Creator | Marketing SpecialistGiza -
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