Managed the healthcare market research business unit by leading +15 research managers from different countries, and cooperating cross functionally with global teams in UK, US, Spain & Turkey.Engaged with the healthcare leaders from different sector in MENA region to identify the market gaps and solve the key challenges through new research solutions.Launched new services to the primary research portfolio such as Health Economic Model, Patient Journey, Corporate Reputation, Price Testing & Segmentation.Introduced the Social Intelligence within healthcare sector in GCC and helped the clients with data generated from social media to understand the HCPs & Patients behaviors.Supported the pharma companies in their transformation to Digital & Multi-Channel Engagement during COVID-19 pandemic by identifying the right customers & best channels for different therapy areas.Succeeded in doubling the revenue in just two years and improved growth margin and P&L by adding new services, covering more countries, winning big strategic projects, and managing resources effectively.Established medical devices business within the region and engaged with big clients who contributed by almost 40% of the total business.

Established IQVIA Kuwait affiliate as a first regional office for upper gulf region to build reputation for IQVIA in Kuwait, Qatar, Bahrain & Oman, and introduce the healthcare solutions in the region.Grew the revenue pipeline and doubled the growth by adding new channels of business and engaged new clients through collaboration with the global & regional service leaders.Engaged with the government decision makers & private equities CEOs to build upper gulf healthcare improvement strategy as Kuwait “e-Claims” and patient registry programs.Uncovered the unmet needs of the healthcare investors by analyzing their business and identifying the opportunities that fulfill the gaps and grew their business.Created Kuwait pharma data audit bricks & segments offering that enhanced the pharmaceutical market analysis and added value to pharma market.Engaged with the key distributors to build Bahrain pharma data audit as a new offering that is covering the private & tender sectors that improved market feasibility.Introduced RWE & Commercial Effectiveness Services as new solutions for the regional pharma leaders.

Optimized the big data & analytics according to the pharmaceutical companies need, and engaged with the life science companies, healthcare providers and government entities through strategic projects.Partnered with the clients by providing them with products and services that meet their needs such as syndicated data, primary market research, consulting services and commercial effectiveness projects.Launched the Saudi Pharmacy Chain Sell-out (SPCSO) as a new offering that helped the pharmaceutical companies to identify the actual consumption of their products and improved their competitive advantage.Succeeded to engage new clients and solved the main concerns of the current clients in short period through building trust, understanding different opinions and adding value to satisfy the clients need.

Launched the “Salesforce.com” in GCC region as a new strategic digital platform by integrating the old CRM system and supporting employees to achieve their KPIs.Won EMEA best adherence prize after conducted multiple trainings on segmentation, data & events management, action plan creation, and stakeholder engagement that improved productivity & performance.Won the EMEA digital strategy launch excellence award after implemented successful digital strategy “iCONNECT” that made the team capable to find the key challenges, opportunities, and solutions.Created dashboard with the main KPIs that reflects the gaps & opportunities for all functions to help top management to identify the area of improvement quickly and integrating it with “iCONNECT”.Managed CNS Products portfolio by implementing the Global Strategy and identifying the opportunities to grow in GCC region.Engaged with KOLs and identified business cases based on the unmet needs & patients profile to shift the market toward the global guidelines.

Responsible for CNS medical promotion, commercial sales, supply chain & EX source management to ensure tenders delivery. Performance frequently exceeds job standards and won the best achiever awards.Developed monthly sales tracking and forecasting plan for neurology team and supported business analyst to prepare the budget plan of CNS business unit.Created iKnow project as an innovative solution for scientific partnership with HCPs to provide them with CMEs through Digital Media such as virtual learning & TV channels.Initiated “Know How” subject in Janssen EMEA magazine as a new way of sharing best practices, and provided annual report analyzer as a new chapter by analyzing & extracting insights behind numerical data.The top management delegated me to collect the insights form the team about internal engagement survey to enhance the results by satisfying employees’ need.

Responsible for CVS medical promotion, commercial sales, and delegated to communicate with the whole sellers & subagents to solve problems and maintain smooth sales & orders delivery.Won the best achiever award for two consecutive years and best market share award for shifting Aprovel from 5th to 3rd rank in ARBs market based on IMS data.Achieved marvelous growth of Aprovel in largest government account “Military Hospital” and increased consumption over the tender plan that led to release the first direct purchasing order.