Osama Muhammad

Osama Muhammad Email and Phone Number

Technical Support Engineer (Australia) @ Call Box BPO
Islamabad, PK
Osama Muhammad's Location
Islāmābād, Pakistan, Pakistan
About Osama Muhammad

At Amigos BPO, LLC, I manage and oversee the full spectrum of network infrastructure and IT systems. This includes server management, Active Directory configuration, and the implementation of IPShark for traffic analysis and network optimization. I ensure the proper configuration of routing and switching systems, including the installation and management of network devices to ensure optimal connectivity across the organization. My role also involves managing IP addresses, utilizing tools like Winbox for network management, and ensuring the network operates smoothly and securely.Previously, at Next Web Lines, I worked on managing and configuring US server IP addresses, ensuring stable operational links and seamless ad network distributions. With a strong foundation in computer science from the University of Agriculture, I bring a strategic approach to network optimization and e-commerce challenges.Earlier in my career, as an E-commerce Specialist at Hyper Future Ecommerce, I enhanced client retention and collaboration through strong relationships. My technical expertise includes firewall management, network support, and certifications in graphic design and AutoCAD, all of which supported the success of our e-commerce initiatives.

Osama Muhammad's Current Company Details
Call Box BPO

Call Box Bpo

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Technical Support Engineer (Australia)
Islamabad, PK
Osama Muhammad Work Experience Details
  • Call Box Bpo
    Technical Support Engineer (Australia)
    Call Box Bpo
    Islamabad, Pk
  • Amigos Bpo, Llc
    It Manager
    Amigos Bpo, Llc Nov 2024 - Present
    Rawalpindi, Punjab, Pakistan
    1. Oversee IP address configuration, management, and optimization for seamless network connectivity, utilizing tools like Winbox for monitoring and adjustments.2. Manage server infrastructure, including DNS setup, server monitoring, troubleshooting, and configuration of Active Directory for user and resource management.3. Lead the installation, configuration, and management of MikroTik routers, network routers, and switches, ensuring reliable data flow and optimal network performance.4. Monitor network access points, implement security protocols, and use tools like IPShark for traffic analysis and optimization to ensure cybersecurity.5. Perform regular network assessments and resolve issues promptly, leading network optimization projects to improve connectivity and reduce latency.6. Manage IT assets, including hardware, software licenses, and network components, and provide support and training to staff on best practices for system usage and IT security protocols.
  • Next Web Lines
    It Consultant Usa
    Next Web Lines Dec 2023 - Present
    Rawalpindi, Punjab, Pakistan
    1. Get an IP address dedicated from a US-based provider. 2. Using proxy with US servers For Privacy. 3. Verify IP with ad networks for seamless distribution.4.Assigning IPS to the relevant ports will ensure that the link is operational and has not been broken.5.Using a proxy to manage and configure IP addresses for US servers in order to ensure that the IP addresses are delivered successfully.
  • Hyper Future Ecommerce (Pvt) Ltd.
    Ecommerce Specialist
    Hyper Future Ecommerce (Pvt) Ltd. Nov 2023 - Jun 2024
    Islamabad, Islāmābād, Pakistan
    1. Build strong client relationships, enhancing retention. 2. Expertise in e-commerce store management. 3. Collaborated with cross-functional teams successfully.
  • Hult Prize Foundation
    It Support Specialist
    Hult Prize Foundation Oct 2019 - Nov 2019
    Peshawar, Khyber Pakhtunkhwa, Pakistan
    1. Firewall Management, Handled Security risks to System access, and performed Network troubleshooting. 2. Fixing any troubleshooting occur in this project as a organizer of my team.3. Managing events for a Global Competition focusing on business Ideas with a team of 5 members from the University of Agriculture.

Osama Muhammad Education Details

Frequently Asked Questions about Osama Muhammad

What company does Osama Muhammad work for?

Osama Muhammad works for Call Box Bpo

What is Osama Muhammad's role at the current company?

Osama Muhammad's current role is Technical Support Engineer (Australia).

What schools did Osama Muhammad attend?

Osama Muhammad attended University Of Agriculture, Peshawar.

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