Engaged with multiple tech start-ups and businesses as a consultant and business coachin the domains of:Strategy, Customer Experience, Team Dynamics and Performance, Pricing, and Brand Positioning.

• Entirely restructured & mapped the Customer Experience Journey of the Group’s Leasing Clientsat different stages of partnership• Designed effective verbal and text communication templates to interact with the leasing clients• Developed a dynamic business plan while working directly for an external stakeholder• Conducted Research and Crafted the Business Model Canvas for a Design and Lifestyle publication• Designed the CX journeys, relationship strategies, revenue models, sales and distributionchannels, and pricing models for various customer segments

CWC is a project of 5 UN subsidiaries – UNICEF, UNESCO, UNFPA, UNHCR, and UNDP, aimed to engage adolescents and youth to enable their communities to fight through the crises caused by Covid-19.- Formulated 3-day training program for 28 Entrepreneurial projects (Youth Innovation Challenge) rolled out in communities across Pakistan by young individuals- Designed the participants’ guide for 200 Ambassadors to conduct Covid-related training programs to 800 members in their communities- Created Reports covering the above-mentioned training programs- Crafted articles with stories of notable ambassadors from the campaign

DICE is launched by British Council in 4 continents, aimed to enable creative and social enterprises through a 6-month fellowship program.- Only writer in Pakistan to create written stories about the entrepreneurial journeys of DICE fellows- The stories got featured in multiple start-up magazines and online platforms

YLC is a 6-day residential seminar, hosting 325 young boys and girls from over 50 cities of Pakistan each year. It is the oldest and the largest youth leadership conference of the country.• Project planning, budgeting, and reporting to the senior management periodically• Managed and led over 25 employees grouped into 5 sub-teams• Met with 70+ partners and improved on existing partnership models• Developed Business by designing partnership proposals tailored for each category ofpartners and ensured timely and high-quality delivery of the deliverables• Conducted awareness sessions in multiple institutes across the country

Drive TestingCustomer TicketsCustomer VisitsNetwork OptimizationDNS TestingWebsite Testing

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