Osama Zawin Email & Phone Number

Riyadh, Sa

Riyadh, Saudi Arabia

Managing and planning the DT digital transformation IT program.• Collect the client requirements and challenges, providing expert advice and innovative solutions tooptimize business processes and achieve their goals.• Build the process of creating and reporting the Scorecard, different reports, and related presentations bydifferent tools (MS Applications, Power BI, Adobe, etc.).• KPI’s, Design, Develop the process, Analyze the performance information to track KPI compliance.• Lead and manage project from initiation to completion, ensuring successful delivery within budget andtimeline constraints.• Identify the appropriate PMO model and structure.• Monitor project progress, identify and mitigate risks, and implement corrective actions as needed.• Manage projects with mix of Agile and traditional Iterative models.• Monitor the agreed SLA/OLA and reports on vendors performance and provide the reports.• Manage project stakeholders, ensuring effective communication and collaboration throughout the PLC.• Apply cybersecurity rules in IT projects to ensure the maximum protection for all users.• Analyze the performance gaps, their impacts, and make Recommendations/RCA to address those gaps.• BCM Business Continuity / Change / Training / Implementation Management• Process Improvement for the product life cycle (PLC) as per new international standards.• Lead and manage the contractor’s selection process, ensuring alignment with project requirements andbudget constraints.2• Develop and implement detailed work plans and schedules for contractor activities, ensuring clear scopeand communication.• Monitor contractor performance daily, proactively identifying and addressing any deviations fromspecifications or timelines.• Conduct regular quality inspections and ensure quality deliverables as per contract agreements.

•Managing and planning the DT digital transformation IT program.•Developing, implementing, and maintaining BCM plans and disaster recovery strategies.•Collect the client requirements and challenges, providing expert advice and innovative solutions to optimize business processes and achieve their goals.•Managed the RFI process and ensuring timely and accurate collection of vendor information and facilitating clear communication between stakeholders.•Manage multiple projects simultaneously, including setting timelines, budgets, and resource allocations, tracking progress, and managing risks.•Coordinated cross-functional teams to gather input and create detailed RFI and RFP documents, improving clarity and alignment with project objectives.

Riyadh, Saudi Arabia

• Site Infrastructure, Routing, switching and solutions Management.• Manage and resolve any conflicts or misunderstandings arising between client and contractor, promotingcollaborative problem-solving.• Provide effective leadership and mentorship to project teams, empowering them to contribute at theirhighest potential.• Set clear expectations, delegate tasks effectively, and provide regular feedback and coaching.• Foster a collaborative and positive work environment, promoting open communication and team spirit.• Identify and implement process improvements to enhance project efficiency and effectiveness.• Stay up to date on industry trends and best practices in project management and consulting.• Contribute to the development and implementation of company-wide project managementmethodologie

Riyadh, Riyadh Region, Saudi Arabia

• Collect the requirements and Define the Scope of work.• Set the Plan of project.• Set and achieve the required KPIs.• Delivery Management• Communication, Risks and Budget Planning.• Dashboards and Reporting, Daily, weekly, and monthly reporting.• Milestones Achievements.• Stakeholders Management and communications Management.• Ensure customer satisfaction.• Work with a team to build a new portal for GIS and complaints.• Closing the budget of work orders, PO, and related financing topics.• Risk, and Communication Management.

Riyadh

• MOI Mifon 6 Project• Managing turnkey MOI Project.• Prepare daily, weekly and monthly progress reports.• Solve the technical issues on sites.• Follow up the work on sites and track the progress.• Prepare RFI, Handover sheets, as Built drawings, BOQ’s and related project documents.• Create, manage, and maintain the project budget.• Provide technical support and training to field staff.• Ensure project adheres to a set schedule and is meeting the goals of the client.• Consult with and gather information from technicians, engineers, contractors, etc.• Managing turnkey MOI Project by using Microsoft Project.• Work closely with the customer and other teams to thoroughly understand customer’s roadmap,challenges and use cases• Managing the Risks and log, them in Risk register.• Identify key technical strategies that will unlock business value with quick and agile delivery for clients.• Ensure project adheres to a set schedule and is meeting the goals of the client.• Create a Customer Success Plan that tracks milestones and measure progress against planned.• Share customer feedback internally to relevant stakeholders• Prepare RFI with hand over the sites as per client policies.

Riyadh

• Telecom, IT full Turnkey Project• Managing Telecom turnkey project.• Work with the project management team to achieve projects’ milestones by providing guiding, advisesand client support.• Act as a reference between technical team and project management team• Assist in ensuring compliance with necessary specifications. Supervise the site from starting up to end.• Enter information into and manage the project databases. Facilitate communications between officeand field staff prepare the As-Built drawings, BOQ’s and binders.• Attend the client meetings and work to achieve goals. Documentation, Management, Daily reportingand quality process. Survey sites and make a Design for telecom Network• Act as Technical reference to the account management team, Technical team and project managementteam. Preliminary survey work for all different sites.• Work with the technical team in the solution design issues, approaches and implementation challenges• Supervise the fiber work (Pulling, installing terminals, splicing, termination and testing fromExchanges)• Tracking and testing the fiber routes by OTDR, and Power meter. Act as Technical reference to theaccount management team, Technical team and project management team.• Prepare the red lines and As-Built drawings and BOQs.• Conduct periodic touch points to measure customer satisfaction. Attending all the Clients meetingsand works to achieve goals. Identify key technical strategies that will unlock business value with quickand agile delivery for clients• Meet customers on a regular basis to proactively monitor deployment velocity and work towardsaddressing any deployment issues