Allison Ramirez Email & Phone Number

Atlanta, Georgia, Us

Atlanta, Georgia, Us

Batavia, Illinois, Us

Dallas, Tx, Us

Instruct New Hire and Recurrent training for all Ground Operations Employees at Chicago Midway airport as well as airports in the Midwest region.Lead the planning, implementation, and communication of training cycles of the largest Employee-base in Southwest’s network.Recipient of our department’s “Fun-LUVing Attitude Award” for my consistent display of taking my work seriously, but not myself.Ensure all regulatory, federal, and OSHA deadlines and requirements are met; and constantly audit compliance reports to gauge progress, schedule, and communicate training needs.Chosen as an Instructor to teach and engage with New Hires during their New Hire orientation at headquarters (FLY class).Quickly learn and train several ad-hoc initiatives, including: the replacement of our entire reservation system (One Res), Self-tagging kiosks (Customer Service), X-Ray roll-out (Cargo), iPad Mobile Transfer Driver (Ramp), and Performance Weight and Balance (Operations), and several others.Participate in several volunteer projects, including: flying/transporting rescue dogs being adopted through Southwest Animal Transport Team; lead a semi-annual partnership with a local Chicago charter school, Epic Academy where they learn about different positions within Southwest, gain insight into our internship program, and participate in mock-interviews/resume advice; foster dogs and log my hours to earn roundtrip tickets for my rescue through Southwest’s “Tickets for Time” program; speak at my alma mater, Western Illinois University’s, annual career day; participate in Ronald McDonald House dinners and volunteer events.

Dallas, Tx, Us

Curated and executed multiple communication plans simultaneously for a number of different teams and initiatives.Authored Culture and Employee Engagement blogs to be published to a Companywide audience, and externally, as needed.Owned and published a monthly section in our largest internal publication, LUVLines.Crafted talking points, speeches, and verbiage for Company Executives, including CEO, Senior Vice President of Culture & Communications, and Director of Culture.Maintained and updated a webpage on Southwest’s internal website.Pitched external media press releases, media statements, and served as a media contact, as needed.Spoke at New Hire orientation (FLY class).Led and participated in several Companywide initiatives, including Company re-branding, co-leading a “Own the Holidays” committee, external partnerships, and working alongside and supporting a variety of Marketing initiatives.

Dallas, Tx, Us

Composed and edited daily Ground Operations News segments (Go News) to be distributed to Southwest’s largest workgroup – Ground Operations Leadership and Employee groups.Created graphical, eye-catching digital signs to display Employee-centric content on televisions Companywide.Conducted interviews and authored sections in a departmental magazine.Participated in several department projects, meetings, and decisions, as well as “days in the field” to learn more about frontline Employee’s jobs and our operation.

Macomb, Il, Us

Invited by a communication professor to apply for and serve as a graduate assistant at WIU’s Communication Department.Aided the Director and Assistant Director of public speaking with a variety of administrative needs.Assisted with grading, revising, and sorting undergraduate student exams.Sat in on weekly teacher’s assistant meetings, took notes, and provided reminders to the directors.

Swindon, Wiltshire, Gb

Researched entertainment news stories that would be interesting and applicable to the McDonough County community and college-aged audience, as well as fit the Station’s theme of modern rock.Pre-recorded two entertainment news segments to be used on-air, and edited audio.

Served as the only point-of-contact for all large, national accounts.Helped accounts achieve advertising goals by highly-visible placement in a well-read campus newspaper.Required to have excellent organization, communication (phone and e-mail), and technological skills as I communicated and planned work with clients almost 100% over phone and e-mail.Recruited new clients, ran special promotions, sent tear sheets, and worked closely with the graphics team to ensure correct graphics and branding needs for each client were met.

Learned Kohl’s business model - from floor work to management practices. This included but not limited to learning the basics, such as how to do recovery, stock, merchandise, run the register and customer service desks, to being considered part of management through given daily “E3” (on the floor manager) shifts, setting store goals, tracked sales, trends, etc. Learned how to analyze the stores through a planogram and how to track sales and customer service scores and deliver the information to store associates. Did a five-week-long Impact Analysis Project which I presented to Regional, District, and Store managers on a project that I planned, executed, and tracked its progress.

Researched and authored stories in a fast-paced environment to be used by the on-air anchor.Conducted in-person and phone interviews for sound bites to be used in news segments.Edited audio clips and created audio montages.Answered phone calls from listeners.

Filled in for an account representative on medical leave, and took full responsibility of their account base, upcoming promotions, and daily routine.Visited accounts in-person and contacted them via phone frequently to encourage them to meet their goals through advertising through our channels and platforms.Created a database for a successful, new advertising initiative. Grew account base and incoming revenue, earning myself an unsolicited recommendation letter from the company’s CEO.Kept up-to-date documentation on all accounts to make for a seamless transition for the full-time representative’s return.

Greeted shoppers, helping the shoppers, ringing up sales, making appointments, cleaning, and assisting the bridal consultants or manager whenever needed.

Bachelor Of Arts Degree In Communication, Minor: Broadcasting

Education record