Gene Osborne Email & Phone Number

United States

Salem, Oregon, United States

• Cooperated with Finance and Human Resources teams to develop integrations between SAIF systems and Workday using a combination of VB.NET, C#, ASP.NET Framework, ASP.NET Core Web API, Oracle SQL, Automic, Azure Devops.
• Automated ACH Reconciliation process for insurance claims payments originating from SAIF, replacing the time and effort previously required by finance partners to do this manually.

Portland, Oregon Area

• Maintained developmental and operational ownership for the Computerized Vehicle Registration (CVR) system using AngularJS, React, C#, MS SQL, and more.
• Increased customer satisfaction by significantly increasing application speed via concurrent programming, caching, better use of data structures, and creative design choices.
• Decreased customer awareness of transient failures by implementing an exponential back-off strategy when interfacing with integrated systems.
• Lead development team through the software development life-cycle as Scrum master.
• Bolstered code quality and developer knowledge by running code reviews.
• Mentored new hires and brought them up to speed on the software development process, products, and best practices.

Bend, Oregon Area

• Maintained developmental and operational ownership of several web and desktop applications.
• Preserved Payment Card Industry (PCI) security standards, ensuring the safety and integrity of customer credit card information on a web-based payment portal.
• Increased customer satisfaction by designing a new way to trigger events using GPS and GLONASS.
• Automated some reconciliation processes used by the accounting department, saving one person one week of work per month.
• Enhanced scalability and maintainability of applications by refactoring legacy code and making infrastructure changes.
• Worked directly with clients to ascertain their needs, come up with plans on how to best satisfy those needs, and establish timelines.

Eugene, Oregon Area

• Research on complex event processing in heterogeneous sensor networks with the use of custom, actor-based languages.
• Taught discussion/lab session for senior-level operating systems course (C).
• Taught discussion/lab session for Introduction to Computer Science course (Python).

Tutoring other students in computer science topics, including object-oriented design, Java programming, functional programming, data structures, analysis of algorithms, discrete mathematics, compiler design, web technologies, and more.

GPA in Computer Science: 3.93