Elizabeth Osborn Email and Phone Number

Administration support to the Student Experience Team and the first point of contact for all enquiries. I had responsibility for team diary management, servicing meetings and working in collaboration with Faculties, Professional Services as well as past and present students. I was an integral part of the set up and implementation of a team administrative system. I was involved in many high profile University projects, including implementation and design of a 'Buddy Scheme' and feedback… Show more Administration support to the Student Experience Team and the first point of contact for all enquiries. I had responsibility for team diary management, servicing meetings and working in collaboration with Faculties, Professional Services as well as past and present students. I was an integral part of the set up and implementation of a team administrative system. I was involved in many high profile University projects, including implementation and design of a 'Buddy Scheme' and feedback initiatives including national survey collection and analysis. Attention to detail has been key, including the maintenance and reporting from an in-house database and close communication with Stakeholders and academic staff across the University. Key member in a University wide Quality Assurance Assessment Project, a National standard requiring the interpretation of criteria and the accurate collection and dissemination of information. Show less

Main responsibility included face-to-face fundraising with prospective and current donors to the UCL Fundraising Programme and attendance at events and key University strategy meetings. Key skill involved building relationships with internal and external customers and liaising with colleagues across the University as well as external partnerships. Management of a portfolio of over 150 legacy donors, involving accurately recording and updating records. Attention to detail was imperative as… Show more Main responsibility included face-to-face fundraising with prospective and current donors to the UCL Fundraising Programme and attendance at events and key University strategy meetings. Key skill involved building relationships with internal and external customers and liaising with colleagues across the University as well as external partnerships. Management of a portfolio of over 150 legacy donors, involving accurately recording and updating records. Attention to detail was imperative as well as advanced organisational skills and the adherence at all times to confidentiality and anonymity. Responsible for designing legacy fundraising campaigns, regular progress reports, marketing literature and organising stewardship events. Show less

Administrative support to the Major Gifts Team, involving diary management, travel itineraries, data management of an in-house database and secretarial support. Management of a portfolio of donors, involving attendance at stewardship events and organisation of one-to-one meetings. Maintenance of on-line materials for the fundraising team as well as management and recording of the financial aspects of donations and pledges to the UCL Fundraising Campaign.

Administrative support to the Annual Fund Manager, first point of contact with general enquiries by phone, email and via the website. Key managerial support to a very successful telephone campaign involving the line management of current students calling Alumni to donate to their University. Very public focused role fostering a sense of pride in UCL for past and current students, building on their engagement with UCL. Required accurate recording of data, call records and responding to… Show more Administrative support to the Annual Fund Manager, first point of contact with general enquiries by phone, email and via the website. Key managerial support to a very successful telephone campaign involving the line management of current students calling Alumni to donate to their University. Very public focused role fostering a sense of pride in UCL for past and current students, building on their engagement with UCL. Required accurate recording of data, call records and responding to feedback and comments in a mature and knowledgeable manner. Show less

First line of contact for all enquiries regarding the Nursing course from both prospective and current students as well as medical and academic staff. Responsibility for designing and maintaining the timetables and course handbooks, general administration as well as hosting and organising interview and induction days. Secretary to various committees and the Course Director for the BSc (Hons) Nursing course. In recognition of my work, seconded one day a week to support the Nursing Research… Show more First line of contact for all enquiries regarding the Nursing course from both prospective and current students as well as medical and academic staff. Responsibility for designing and maintaining the timetables and course handbooks, general administration as well as hosting and organising interview and induction days. Secretary to various committees and the Course Director for the BSc (Hons) Nursing course. In recognition of my work, seconded one day a week to support the Nursing Research Department. This included administrative support, sourcing reports, attending and organising focus groups as well as collating and recording the data collected. Show less