Team Manager
CurrentPersonally, implemented a motivation plan for agents.Develop presentation and skills to motivate and educate agents.QA coaching and 1on1 with agents.
Sep 2023 - Present
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Oscar Colindres Email & Phone Number
Amazon DLS Case Manager
at
Altice USA
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Amazon DLS Case Manager
Location
Vázquez De Coronado, San Jose, Costa Rica
Company size
Who is Oscar Colindres? Overview
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Quick answer
Oscar Colindres is listed as Amazon DLS Case Manager at Altice USA, a company with 4533 employees, based in Vázquez De Coronado, San Jose, Costa Rica. AeroLeads shows a matched LinkedIn profile for Oscar Colindres.
Oscar Colindres previously worked as Team Manager at Altice Usa and Administrative Assistant at Seguridad Coe. Oscar Colindres holds Associate In Human Resources from Censa International Institute.
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Email format at Altice USA
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Altice USA
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Profile bio
About Oscar Colindres
Dedicated, energetic, motivated, believe in innovation, customer obsession and quick learner who demonstrated strong work ethics, always willing to provide advice, solutions and motivation, seeking to leverage over 15 years expertise to grow in a new role at the company.
Current workplace
Oscar Colindres's current company
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Altice Usa
8 roles
Oscar Colindres work experience
A career timeline built from the work history available for this profile.
Administrative Assistant
Seguridad Coe
Complete turnaround of OfficePreparation of reports.Submit and reconcile expense reportsInventories.Payroll.Officers' schedulesTravel arrangements nation wideAttention to detail and apply problem-solving
Apr 2023 - Sep 2023
Case Manager
- Serve as a point of contact for assigned employees (400+ employee cases per month) to provide holistic case management services, including reviewing medical documentation to adjudicate leaves in compliance with the.
Feb 2020 - Jun 2023
Hr Contact Center, Disability And Leaves
#3 Top performer for August, 2020 (600 Employees)#20 Top performer for October, 2020 (600+ Employees)#10 Top performer for November, 2020 (600+ Employees)AES #17 ERC DLS Top performer (1200+ employees in two countries)PRR Top performer for WW48, WW4, WW10, WW14.Shadow Master Task Force Project - Auxiliary QA Audit (Own Team Only)Increased from 79.70% to.
Feb 2020 - Apr 2021
Team Manager
Cchs, Barreal De Heredia
- Personally, implemented Metrics and productivity Improvement plan.
- Personally, implemented a motivation plan for agents.
- Develop presentation and skills to motivate and educate agents.
- QA coaching and 1on1 with agents.
May 2019 - Feb 2020
Quality Assurance Analyst
- Mentoring and coaching agents
- Guides and Calibrations
- Trainings for new agents and Building assessment
May 2018 - Apr 2019
Human Resources Specialist - Service Agent
- Overall of 94.73 % Issue Resolution and QA (5 Months)
- 1 of the only 3 agents with 100% in 4 C’s
- Number 5th on the yearly ranking (108 Agents roster)
- Recruitment, Human Talent, employee interviewer
- Administering pre-employment test, job placement
- Processing transfer, promotions, and terminations
Jun 2017 - Apr 2018
Team Manager
- Customer Service, Activity and Retention
- Office management
- Management of crew
- Client satisfaction meetings
- Training of new employees.
- Identify new service opportunities
Jun 2010 - Jun 2014
Team & coworkers
Colleagues at Altice USA
Other employees you can reach at alticeusa.com. View company contacts for 4533 employees →
PR
Prasanna Reddy
Colleague at Altice Usa
Kaligiri, Andhra Pradesh, India, India
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AA
Adam Alley
Colleague at Altice Usa
Nacogdoches, Texas, United States, United States
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AK
Amr Kholy
Colleague at Altice Usa
Alexandria, Egypt, Egypt
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VC
Victor Cuello
Colleague at Altice Usa
United States, United States
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AK
Ashish Kumar P.
Colleague at Altice Usa
Hempstead, New York, United States, United States
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DF
Doug Finch
Colleague at Altice Usa
Howell, New Jersey, United States, United States
View →
IA
Ian Abayon
Colleague at Altice Usa
Peekskill, New York, United States, United States
View →
ER
Erin Rincon
Colleague at Altice Usa
Long Beach, New York, United States, United States
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LW
Latasha White
Colleague at Altice Usa
Winterville, North Carolina, United States, United States
View →
JQ
Jorman Quintero
Colleague at Altice Usa
New York City Metropolitan Area, United States
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Prasanna Reddy
Colleague at Altice Usa
Kaligiri, Andhra Pradesh, India, India
View →
AA
Adam Alley
Colleague at Altice Usa
Nacogdoches, Texas, United States, United States
View →
AK
Amr Kholy
Colleague at Altice Usa
Alexandria, Egypt, Egypt
View →
VC
Victor Cuello
Colleague at Altice Usa
United States, United States
View →
AK
Ashish Kumar P.
Colleague at Altice Usa
Hempstead, New York, United States, United States
View →
DF
Doug Finch
Colleague at Altice Usa
Howell, New Jersey, United States, United States
View →
IA
Ian Abayon
Colleague at Altice Usa
Peekskill, New York, United States, United States
View →
ER
Erin Rincon
Colleague at Altice Usa
Long Beach, New York, United States, United States
View →
LW
Latasha White
Colleague at Altice Usa
Winterville, North Carolina, United States, United States
View →
JQ
Jorman Quintero
Colleague at Altice Usa
New York City Metropolitan Area, United States
View →
4 education records
Oscar Colindres education
Associate In Human Resources
Censa International Institute
Associate In Business Administration
Censa International Institute
Technician, Assistant Administrative, Administrative Assistant
Institute
High School Diploma
Mep
FAQ
Frequently asked questions about Oscar Colindres
Quick answers generated from the profile data available on this page.
What company does Oscar Colindres work for?
Oscar Colindres works for Altice USA.
What is Oscar Colindres's role at Altice USA?
Oscar Colindres is listed as Amazon DLS Case Manager at Altice USA.
Where is Oscar Colindres based?
Oscar Colindres is based in Vázquez De Coronado, San Jose, Costa Rica while working with Altice USA.
What companies has Oscar Colindres worked for?
Oscar Colindres has worked for Altice Usa, Seguridad Coe, Amazon, Cchs, Barreal De Heredia, and Accenture.
Who are Oscar Colindres's colleagues at Altice USA?
Oscar Colindres's colleagues at Altice USA include Prasanna Reddy, Adam Alley, Amr Kholy, Victor Cuello, and Ashish Kumar P..
How can I contact Oscar Colindres?
You can use AeroLeads to view verified contact signals for Oscar Colindres at Altice USA, including work email, phone, and LinkedIn data when available.
What schools did Oscar Colindres attend?
Oscar Colindres holds Associate In Human Resources from Censa International Institute.
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