Resident Manager
Current▶ SCOPE: Promoted to oversee 3 distinct luxury, multiuse properties with 900+ residential and commercial tenants. Hired to apply vast experience in project and facilities management to lead operations. Oversee daily operations to evaluate work completed, maintaining high safety and compliance standards and managing staff of 28. Drive bid process, select vendors, and administer contracts for custodial, HVAC service, PM, landscaping, lifts, fire safety, IT, plumbing, electrical, and environmental services. Review schedules and time sheets to ensure accurate invoicing and monthly charges. Hired third-party vendors.● Recognized with Overcoming Adversity Award on Citi Field prior to NY Mets Game for outstanding management and recovery of multi-floor flood in 2018. Rehabilitated 100+ units affected by the flood due to construction defects. ● Maintained 98% occupancy levels ● Managed punch list of 341 units from construction for newly built property. ● Coordinated student housing property management with annual turnovers of 300+ units within two-week timespan at Cornell.Improved efficiency and timeliness of unit turnovers for leasing by shortening time units are available for rent. ● Managed extensive punch list of 341 units from construction company to get units up and running for newly built property. Completed punch list for 925 units in 2 luxury and affordable housing properties in less than one year. ● Ensured the safety of tenants and spectators in and around properties during annual Fourth of July Firework Display. Coordinated with Macy’s Personnel, NYPD, FDNY, and counter-terrorism units to orchestrate logistics and safety management. ● Streamlined efficiency and improved inventory management by architecting a redesign of maintenance workshop. ● Maximized resources by expertly evaluating project costs and initiating site improvements and efficiency measures. ● Met all budget constraints while ensuring important projects were completed and funded.
