With a background in Computer Engineering and postgraduate studies in Finance and Business Management, I have a passion for optimizing IT processes and aligning them with business objectives to drive continuous improvement and operational excellence.Proficient in data analysis to identify trends and patterns, with a proactive approach to designing reports and analytic frameworks that uncover valuable insights. My expertise spans across IT infrastructure, project management, application development, and advanced data analysis.I am driven by the challenge of solving complex problems, improving systems, and driving business value through technology. Always learning, always evolving.Key Areas of Expertise: • Project Management & IT Infrastructure: Leading cross-functional teams and collaborating with top-tier contractors (e.g., BUHLER, SIEMENS, BRILL) to deliver critical projects including network enhancements, hardware renewals, and security systems (CCTV, access control). Proficient in Agile methodologies like Scrum to ensure efficient, high-quality results. • End-User Support & Continuity: Ensuring operational continuity by providing top-notch technical support and collaborating with business teams and contractors to troubleshoot and enhance IT systems. • Application Development & Process Automation: Skilled in developing interfaces between process control systems (e.g., SAP-BRILL, BRAUMAT, WINCOS), automating workflows, and improving operational efficiency. • Data Analysis & Machine Learning: Passionate about leveraging data to drive insights and decision-making. Proficient in Python, Scikit-learn, and Google Collaborator for building classification models (decision trees, nearest neighbors, Gaussian processes) and customer segmentation tools. Familiar with linear programming using PuLP. • Technical Competencies: Advanced knowledge of SQL (Oracle), MS Excel (macros, solver), internet protocols (HTTP, TCP/IP, Wireshark), and cybersecurity best practices including identity management, physical and network security.