Oscar Eghadivia Email & Phone Number

Works independently to design, develop, implement, test, and support products for business areas (creating new or modifying existing applications/tools to meet technical specifications or business needs).Collect, preprocess, and analyze data to extract meaningful insights and features for AI model training.Optimize AI models for efficiency, accuracy, and.

Develops, tests, debugs, documents, maintains, supports applications/components of data solutions and primarily completes assignments with guidance and direction.Develops an understanding in software engineering topics, including classes, functions, security, containers, version control, CI/CD, and unit testsDevelops an understanding in programming (e.g..

Atlanta, Georgia, United States

• Achieve first contact resolution through utilization of empowerment and billing expertise.
• Convert data into actionable insights by predicting and modelling future outcomes.
• Resolve issues with minimal peer and management interaction while providing accurate answers that are simple, personalized and caring.
• Design and automate ETL (Extract, Transform & Load) processes using Python.
• Extracting data using complex SQL queries/codes
• Identifying relevant insights and compiling analytical reports that enable the management team make sound decisions

Atlanta, Georgia, United States

• Responsible for engaging and providing an exceptional experience for customers requiring Technology products/services.
• Quickly build ongoing customer relationships and become a trusted advisor by utilizing advanced technology product and services knowledge to meet customers' needs.
• Demonstrates a passion for the brand, technology products and services.
• Analyze, define and implement changes to the following data structures which ultimately improves customer experience and SEO (Content Product hierarchy, Attribute values, Data normalization, Business rules, Acquiring.
• Assess and resolve common content issues adversely impacting systems or data.
• Identify and implement data governance process improvements

Lagos State, Nigeria

• Managed the database for one of the largest payment switches in Nigeria to the Cashless Lagos project.
• Lead and managed a team of database administrators to ensure the availability, reliability, and performance of our database systems.
• Define and implement best practices, standards, and processes for database administration, including disaster recovery solutions.
• Oversee the design, implementation, and maintenance of database systems, including backup and recovery, performance tuning, and capacity planning.
• Collaborate with developers, system administrators, and other stakeholders to understand requirements and provide database solutions that meet business needs.
• Manage relationships with database vendors, service providers, and consultants to support database initiatives and projects.

• Installed, Configured and Maintained SQL Server 2016, 2014, 2012 in Development, Test and Production Environment.
• Install, upgrade, and configure Oracle database software on various platforms.
• Manage Oracle database objects, including tablespaces, data files, and schemas.
• Monitor database performance using Oracle Enterprise Manager or similar tools, tuning SQL queries and database parameters.
• Implement high availability and disaster recovery solutions, such as Oracle Data Guard and Oracle RAC.
• Perform routine maintenance tasks, such as backups, restores, and patching, to ensure database reliability and integrity.

Delta State, Nigeria

• Conducted computer diagnostics to investigate and resolve problems and to provide technical assistance and support.Design, implement, and maintain telephony systems, including PBX, VoIP, and SIP technologies.
• Troubleshoot and resolve telephony-related issues to ensure uninterrupted communication services.
• Optimize telephony infrastructure for efficiency, scalability, and cost-effectiveness.
• Collaborate with cross-functional teams to integrate telephony solutions with other systems and applications.
• Troubleshot and resolved system related issues in real-time to minimize operational down time.
• Configured, supported and maintained wireless and scanner equipment.

Master'S Degree, Information Technology

Bachelor'S Degree, Computer Science