Oscar Griffiths Email and Phone Number
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Experienced, highly motivated, focused and people orientated Proposition and Service Development Manager. Extensive experience and success in leading people, driving service and process improvement, leading innovation and change, contributing to Service Portfolio and Corporate Strategy development and in ensuring high quality Service Delivery to customers. Experience gained operating in a wide variety of roles including client relationship management, IT Service Desk Management and Service Management. Has also led teams responsible for Continual Improvement, Service Delivery and IT Service Desk.Specialties: Predominantly worked in the outsourcing arena - specializing in Service Development, Proposition development, people leadership, Service Improvement, Service Management and IT Service Desk.
Computacenter
View- Website:
- computacenter.com
- Employees:
- 10788
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Group Propositions ManagerComputacenter Jan 2012 - PresentMilton KeynesGenerating new Corporate Propositions responding to market change and customer demandContributing to the development of future Corporate strategyUndertaking Service development work to grow and expand existing service capability Driving new external/internal articulation of customer value derived from recent investmentsSupporting Pre-sales and Service transition activity
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Service Assurance ManagerComputacenter Oct 2010 - Jul 2012ComputacenterResponsible for new service implementation and internal projects at Computacenter's Group Service Desk. Working in the Group Service Desk management team to implement standards and introduce innovation and improvement to underpin the industrialisation of the Service Desk function.
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Head Of Service Development (Uk Managed Services)Computacenter Services May 2007 - Oct 2010Milton Keynes, United KingdomResponsible for Computacenter UK’s Managed Service Continual Improvement team, Service Development function and Central Reporting Team. Here I played a key role in the development of Computacenter’s Shared Service’s Factory strategy, the development of the Computacenter Standards for Continual Improvement and was involved in numerous Service Development activities. These included a major contribution to the current concepts relating to Service Industrialisation, development of business cases… Show more Responsible for Computacenter UK’s Managed Service Continual Improvement team, Service Development function and Central Reporting Team. Here I played a key role in the development of Computacenter’s Shared Service’s Factory strategy, the development of the Computacenter Standards for Continual Improvement and was involved in numerous Service Development activities. These included a major contribution to the current concepts relating to Service Industrialisation, development of business cases for tool investment, the creation of Proposition IP and the development of Operational standards from service implementation through to service operation. Show less
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Internal Service ManagerComputacenter Nov 2004 - May 2007Milton Keynes, United KingdomShared responsibility for all of the Computacenter UK Service Desk services. This role involved Pre-Sales, People Management, accountability for SLA achievement, Service improvement, development and adoption of standard working practice and designing and implementing service desk strategy.
Oscar Griffiths Skills
Oscar Griffiths Education Details
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European History -
Clayesmore School
Frequently Asked Questions about Oscar Griffiths
What company does Oscar Griffiths work for?
Oscar Griffiths works for Computacenter
What is Oscar Griffiths's role at the current company?
Oscar Griffiths's current role is Group Propositions Manager at Computacenter.
What is Oscar Griffiths's email address?
Oscar Griffiths's email address is os****@****ter.com
What is Oscar Griffiths's direct phone number?
Oscar Griffiths's direct phone number is +4417076*****
What schools did Oscar Griffiths attend?
Oscar Griffiths attended The University Of Northampton, Clayesmore School.
What are some of Oscar Griffiths's interests?
Oscar Griffiths has interest in Civil Rights And Social Action, Politics, Education, Human Rights, Arts And Culture.
What skills is Oscar Griffiths known for?
Oscar Griffiths has skills like Service Management, Service Delivery, Service Improvement, Itil, It Service Management, Service Desk, Managed Services, Outsourcing, Crm, Pre Sales, Incident Management, Sla.
Who are Oscar Griffiths's colleagues?
Oscar Griffiths's colleagues are Daniel Horn, Jean-Pierre Seimandi, Christina Skaling, Ray Hicks, Rolf Klinkhammer, Guruprasad A T, Neil Wilkins.
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