- Formulated and implemented strategies to boost the visibility and engagement of graduate programs within the College of Education and College of Communication to ensure consistency with DePaul's student success initiatives and institutional goals.- Collaborated with Enrollment Management to redesign and optimize the Student Ambassador Program, reinforcing recruitment and retention objectives to enhance overall program effectiveness.

- Leveraged ticketing platform to optimize operations by managing ticket sales, processing exchanges and refunds, tracking patron interactions, enhancing efficiency and delivering superior customer service.- Engaged in patron account maintenance projects, including managing subscription details and addressing client inquiries, significantly improving client satisfaction by promptly resolving reservation issues.

- Executed scripted and improvised shows within a performance space, skillfully engaging with children and families to craft a distinctive and immersive experience communicating themes of curiosity, teamwork, and community.- Directed family-oriented programs including crafting sessions and birthday celebrations, encouraging imaginative play by creating an engaging and enriching environment for participants.

- Developed and executed strategic social media content for Instagram, enhancing brand presence and increasing audience engagement by 10% and overall follower count by 5% over a three-month period.- Administered digital talent calendars, overseeing the scheduling of engagements while ensuring accuracy and efficiency in the management of calendar entries and coordinating with talent and staff.- Collaborated with agents to facilitate and optimize submissions for television, film, theatre, and commercial projects, enhancing talent placement efficacy and streamlining the submission process.

- Created and managed content for TikTok, Instagram, and Facebook, implementing social media campaigns that resulted in a 10% increase in the university’s brand visibility and a 30% boost in digital engagement across spotlight posts.- Exhibited advanced proficiency in Slate software, streamlining administrative functions, processing event registrations, and managing events with a high degree of efficiency and precision.- Delivered comprehensive and engaging campus tours, thoroughly articulating the university facilities, academic resources and historical context to prospective students to create a compelling narrative and positive impression.

- Trained and assisted front-of-house personnel to enhance service quality and operational effectiveness.- Engaged in set construction, scene painting, and the daily setup of performances, ensuring the precise and efficient execution of production elements while communicating effectively with team members and coordinating deadlines.