Schedule, set, and confirm qualified appointments within multiple SaaS verticals (FinTech, AdTech, Payment Software, LegalTech, and Manufacturing/Industrial Companies).Place 150+ outbound cold calls daily to leads using a multi-line dialer.Consume 5+ hours of relevant company and product training weekly and follow up with over 2,000 active leads.

Responded to customer and branch inquiries via email, ensuring prompt and accurate communication.Conducted stock checks on materials to maintain inventory accuracy.Provided detailed product information and photos to customers and sales representatives.Coordinated and prepared tile orders for delivery, ensuring timely and accurate order fulfillment.Averaged $15,000-$25,000 in Monthly Recurring Revenue (MRR) in store profit.Achieved and exceeded sales targets, contributing to overall revenue growth.

Assisted customers with locating and purchasing products, enhancing their shopping experience.Handled online order fulfillment, ensuring accurate and timely packaging and delivery.Interacted with 100+ customers daily, providing exceptional service and support.Contributed to month-over-month store profit growth by promoting sales and special offers.Provided exceptional customer service by addressing inquiries and resolving issues promptly.Contributed to team efforts by maintaining a well-stocked and orderly store environment.

Assisted customers with purchases, providing knowledgeable and friendly service.Managed cash transactions accurately and efficiently.Interacted with 100+ customers daily, enhancing customer satisfaction and loyalty.Grew store profit month over month through effective customer engagement and upselling techniques.Collaborated with team members to ensure smooth operations and excellent customer experiences.Maintained a clean and organized work area, contributing to a positive shopping environment.