Oscar Fuentes Email & Phone Number

Tegucigalpa, Hn

Estados Unidos

➡️ Oversee the management and availability of educational resources by coordinating with faculty and administrators, ensuring timely updates and replacements through multiple digital platforms.➡️ Maintain clear and professional communication in English with educators, providing updates on resource availability and necessary adjustments.➡️ Conduct data analysis to align course requirements with unique codes, utilizing Excel functions to maintain high accuracy in resource allocation.➡️ Manage and resolve cases related to material availability through systems like Salesforce, collaborating closely with the administrative team to optimize solutions.➡️ Enhance team collaboration and streamline communication using tools like Slack and Microsoft Teams, contributing to improved workflow efficiency and problem-solving.

Tegucigalpa, Francisco Morazán, Honduras

➡️ Taught English to students in an online environment, focusing on improving their speaking, listening, reading, and writing skills.➡️ Developed customized lesson plans to meet diverse learning needs and foster student engagement.➡️ Utilized digital tools and interactive methods to create an engaging and effective virtual classroom experience.

Honduras

➡️ 3 times top performer within my team during my first three months, due to delivering outstanding customer service and consistently exceeding performance targets.➡️ Assisted customers in resolving issues efficiently and effectively, maintaining high levels of satisfaction and loyalty.➡️ Collaborated with team members to improve processes, share best practices, and drive performance.